1. Bug Reports
  2. Bugs
0
Not a bug

Footer edit not working, cannot remove Special Thanks link

NGC 6 years ago • updated by christopherm 6 years ago • 3

Footer edit seems to be not working.

I can hide BoldGrid and Wordpress attribution links, when I click the Hide Partner Attribution, nothing happens...the "Special Thanks" link remains visible at bottom of page, after publishing.

Image 361

Answer

Answer
christopherm 6 years ago

Hello NGC,

Thanks for submitting a question about the footer content of your page. Yes, the premium key gives you an option to turn off the Attribution links. However, the source code is open, so you can remove it manually without purchasing a key.

The Attribution requirement is attached to the free version for licensing and copyright reasons that stem from using various media through BoldGrid image searching. That's why a paid option is available.

But, as I mentioned before, you can remove these links via CSS and/or editing the PHP source files directly without purchasing a key as is true for any WordPress theme.

Best,

Christopher M.

Not a bug
support (Support) 6 years ago

Thank you for contacting us and we are happy to answer any questions you have about using your BoldGrid website.

The option to hide the Special Thanks link in the footer is available to BoldGrid installations that have a Premium Connect key associated with them and is not available for free Connect key users.


If your website does in fact have a Premium key installed and the option is not available please let us know, our team will help you troubleshoot this problem and get it fixed.

NGC 6 years ago

We do not have a premium connect key.

Am I correct to find that the only way to edit that Special Thanks/Attribution page is to pay for this premium connect key?

I cannot remove it, turn it off or edit the page that is displayed.

Answer
christopherm 6 years ago

Hello NGC,

Thanks for submitting a question about the footer content of your page. Yes, the premium key gives you an option to turn off the Attribution links. However, the source code is open, so you can remove it manually without purchasing a key.

The Attribution requirement is attached to the free version for licensing and copyright reasons that stem from using various media through BoldGrid image searching. That's why a paid option is available.

But, as I mentioned before, you can remove these links via CSS and/or editing the PHP source files directly without purchasing a key as is true for any WordPress theme.

Best,

Christopher M.

Customer support service by UserEcho