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    • 3rd Party Plugins

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Started

Call to Action Missing

Bez 5 years ago updated by support (Support) 5 years ago 1

Hello! We installed the Pavilion theme and the call to action is missing. There is also no Call to Action widget in the widget menu. The preview is NOT what loaded, which we find problematic. We have updated Wordpress and BoldGrid, and also reinstalled the Inspiration a few times and we're getting the same result: no call to action pre-loaded and no cta widget. 

Our website looks super lame now as a result. Please help! 

+1

"Error loading Blocks" and an Ajax error is occurring

StevenB 3 months ago updated 3 months ago 0

Whenever I try to access the Blocks, I receive the error "Error Loading Blocks. Please try again later." This started occurring yesterday, 1/6/24. I disabled all of the other plugins besides BoldGrid and nothing changed.

I'm seeing this in the debug. Also, I removed any user identifying directories from the path in the debug. 

[07-Jan-2024 19:33:42 UTC] PHP Warning: Trying to access array offset on value of type int in /wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-ajax.php on line 85
[07-Jan-2024 19:33:42 UTC] PHP Deprecated: str_contains(): Passing null to parameter #1 ($haystack) of type string is deprecated in /wp-includes/shortcodes.php on line 246
[07-Jan-2024 19:33:42 UTC] PHP Deprecated: str_contains(): Passing null to parameter #1 ($haystack) of type string is deprecated in /wp-includes/shortcodes.php on line 246
[07-Jan-2024 19:33:42 UTC] PHP Fatal error: Uncaught Error: Cannot use a scalar value as an array in /wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-ajax.php:85
Stack trace:
#0 /wp-includes/class-wp-hook.php(324): Boldgrid_Editor_Ajax->generate_blocks('')
#1 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
#2 /wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#3 /wp-admin/admin-ajax.php(188): do_action('wp_ajax_boldgri...')
#4 {main}
thrown in /wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-ajax.php on line 85

I'm using DreamHost and I have premium, but I don't see the key anywhere to connect it to my account.

+1

The number of products in cart is different on different page even though no change was made to the cart.

DevDDG 3 months ago 0

Hi,

Our website is currently experiencing an issue - the number of products in cart is different on different page even though no change was made to the cart. You can replicate the issue by adding 4-6 products to cart, then click on different pages (home page, product detail page, etc) and pay attention to the number of products shown in cart on each page. The issue disappeared when we deactivate w3 total cache plugin in our admin panel. Please help us review this issue.

+1

GUTTENBERG IS VERY SLOW AND LAGGY.

wltrgascon 5 months ago 0

Can you help me out? Guttenberg is very slow and laggy. What should I do? When I type 1000 characters and click save, it took a long time save and sometimes the work does not save. 

+1

We experienced an issue retrieving your saved Blocks. We're sorry for the inconvinence. Please try again later.

info 6 months ago 0

We experienced an issue retrieving your saved Blocks. We're sorry for the inconvinence. Please try again later.

+1

Critical Cache Management Issues in W3 Total Cache Plugin

Micha 7 months ago 0

In the realm of website performance optimization, two significant issues have come to our attention regarding the functionality of the W3 Total Cache plugin. These concerns have been observed both in controlled test environments and across a spectrum of our websites and customers of our ISP..


1. It appears that W3 Total Cache does not respect the 'Expires header lifetime' value. This is set to 1 year, but the cache is cleared within 24 hours. I have observed this phenomenon both in my test environment and with all our customers. Unless I'm missing something, this looks like a bug. I couldn't find any relevant information about this on the W3 Total Cache forum.


2. When a cache expires, W3 Total Cache adds "_old" to the file name. Then these files should be cleaned by the WordPress cron (pgcache_cleanup), but this does not happen. Even when I run this cron manually, no cleanup is performed. This problem also occurs with other customers of ours, leaving many old cache files behind.

+1

Is the bold grid site down?

kyra 8 months ago 0

Is the bold grid site down?

+1

Site is down due to Crio Premium

mike 9 months ago 0

My site https://greenguitarfolk.org is down due to CRIO premium bug (according to DreamHost support. What can I do to fix it?

+1

Cloud WordPress Location You Requested Is Experiencing Issues

Vincent98 1 year ago 0

Internal Server Error (cloudwp.dev)

After installing the backup from my main site, this error occurs and I cannot do anything :-(

+1

W3 Total Cache isn't showing in my Subscriptions

dbucklew 1 year ago 0

I purchased W3 total Cache Pro through the plugin link on my website. The key doesn't show in my BoldGrid account. How do I connect them?