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Answered

How to change staging site to active staging?

Jeffrey Perri 1 year ago updated by arnelc 1 year ago 3

www.tomatochef1.com that I already registered. It does not activate and I am struggling how to use this www.tomatochef1.com from staging site to active staging I already developed.

Answer

Answer
Answered

Hello Jeffrey,

Sorry for the problem with your tomatochef1.com not activating.  I checked that domain name and it's either pointing to an existing account, add-on domain, or being re-directed. When I type in that domain name, it's jumping to tangychef.com and therefore cannot be used for the WordPress site that you using.  You may need to set it as an add-on domain or remove it from a parked domain in cPanel. Any DNS change make require up to 24 hours, but typically it is much faster. If you require further assistance on this manner, then you may need to speak with your host's technical support team.

If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.

When I was checking it on that day, the domain was jumping to Tangychef.com.  I just looked at the domain today, and it's now resolving to default Joomla site (with the domain name - tomatochef1.com).  If any DNS changes or name servers were made, they do require some time to complete (typically up to 24 hours).  If you continue to have problems with how your domain name is resolving then you will need to contact your Host's technical support so that they can determine the cause of the issue.  


If you have any further questions or comments, please let us know.


Kindest regards,

Arnel C.





I looked into c-panel and it shows no TangyChef.com. It shows tomatochef1.com.

Interesting

Answer
Answered

Hello Jeffrey,

Sorry for the problem with your tomatochef1.com not activating.  I checked that domain name and it's either pointing to an existing account, add-on domain, or being re-directed. When I type in that domain name, it's jumping to tangychef.com and therefore cannot be used for the WordPress site that you using.  You may need to set it as an add-on domain or remove it from a parked domain in cPanel. Any DNS change make require up to 24 hours, but typically it is much faster. If you require further assistance on this manner, then you may need to speak with your host's technical support team.

If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.