Viewing 5 posts - 1 through 5 (of 5 total)
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  • #29679
    Invest
    Guest

    Does anyone know how to remove” [gallery targetsize=” from the description, it looks ridiculous when customers see this search result. Thanks.

    search results screenshot
    #29680
    arnelc
    Guest

    Hello Invest,

    Sorry for the problem with the website description including “[gallery targetsize=” from your theme header.  In order for us to investigate the issue, we do need a domain name where the issue is occurring.  If you could also provide us information on the version of BoldGrid plugins as well as the name of the theme (and it’s version). This information is important for us so that we can accurately determine what is causing the issue.

    Kindest regards,

    Arnel C.

    #29681
    Invest
    Guest

    Hi Arnel,

    Here is the requested information:

    Domain: http://embrace-ayurveda.com/

    Theme: Hydra Version: 1.24.2

    BoldGrid Easy SEO V:1.5.1

    BoldGrid Gallery V:1.5

    BoldGrid Inspirations V:1.6.0

    BolgGrid Ninja Forma V:1.5

    BoldGrid Staging V:1.5.1

    Thanks,

    Shaun. 

    #29682
    arnelc
    Guest

    I spoke with the BoldGrid team directly and they said that this information is being pulled from the gallery that is rendered in shortcode at the start of your page. He said that you can use the BoldGrid SEO plugin to add a custom description that will take the place of the other one.  You would need to request a recrawl of your site by search engines in order for the change to appear quicker.  Otherwise, you would have to wait for the search engines to crawl your site before you would see the changes appear in the search engine results.  

    I would also advise that you make sure that your plugins are updated.  All of the versions you listed are old except for the theme, gallery, and the staging plugin.  Make sure that you backup EVERYTHING before you make any updates or changes.  That way you can recover in the event that something unexpected happens.

    #29683
    Invest
    Guest

    Ok, thanks for the help. 

Viewing 5 posts - 1 through 5 (of 5 total)
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