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My bold grid plug in zip file crashes when I try to upload it to wordpress.

wdstud 9 months ago updated by jacqueems 9 months ago 1

I followed the excellent instructions on how to down load my site and upload to a different host but the the bold grid plug in zip file continually crashes when I try to install it in word press. Anywhere I can access help with this please?

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Hello and thanks for contacting us. Please share the exact steps (and/or article) you're following.


Meanwhile, a few troubleshooting options:

  • Ensure the backup isn't corrupt by comparing the checksum of the file you're uploading to the original file using the bottom of our best backup practices article
  • Try uploading with BoldGrid Backup
  • Try uploading the file to the server via FTP or cPanel File Manager if possible.