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I cannot see my published changes on my actual live site.

tabetha.leigh 1 month ago • updated by arnelc (Customer Community) 1 month ago 1

I have installed a new theme and edited it pretty severely on my website. I have pressed publish about 1,000,000 times, cleared my cache and cookies, and ensured that Boldgrid plugins are the only ones active, yet my changes are not showing up on my live site?

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Hello Tabetha.leigh,

Sorry for the problem with publishing your changes.  We need a little more information in order to determine what's happening.  Can you please provide the URL that you're using?  Also, please make sure that you're not changing the Staging site and then trying to publish the changes.  A staging site would need to be deployed.  Check your Pages - if you see two different development groups (Staging and Active), then you definitely have a Staging site loaded.  Changes in Staging will not automatically appear in the active site after being published.

If you have any further questions or comments, please let us know.


Kindest regards,

Arnel C.