Viewing 6 posts - 1 through 6 (of 6 total)
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  • #30745
    James Olesky
    Guest

    Total upkeep keeps telling me I need to fix a problem.  Under Backups it tells me I need to configure remote storage.  I don’t know what this is or what I need to do.  I’ve gone to the support pages and can’t come up with any answers that I understand.  What do I need to do in plain english.

    #30746
    support
    Guest

    Hi James, thank you for contacting us!

    Total Upkeep is recommending a remote storage location to help ensure that you have an available backup in the event of a catastrophic failure on your server, which could effect any backups stored locally.  Failures of that magnitude are rare, but it never hurts to be prepared!

    This guide from our Support Center demonstrates how you can use the tools provided in Total Upkeep Premium to configure remote storage locations for your backups.

    I hope that the guide helps you get your remote locations configured and please let us know if there is anything else that we can do to assist you.

    #30747
    James Olesky
    Guest

    This answer tells me nothing.  I don’t know anything  about what is being discussed.  I’ve read the support page.  It’s the same stuff I get.  I don’t understand the subject at all and you information with FTPs and XYZ and google this and amazon that means nothing to me.  Please come down to my level.  I want to fix this problem but have zero knowledge of the subject.  Do these services cost money, do I need to go somewhere to sign up, you say I can do this with my hosting company. HOW!

    #30748
    support
    Guest

    Hi James,

    The FTP option allows you to configure
    another server as the storage location for your backups and uses an FTP
    account to transfer backups automatically from your website’s server to
    the storage location. Using this option will require two separate
    servers, so it might not be the best option to use since it requires
    that you have access to an additional server.

    Amazon S3
    is another solution you can use for remote storage, but that is also a
    Premium service that will require an additional purchase.

    Google
    Drive is the remote storage option that I use the most since you can
    use it for free as long as you have a Gmail account. Google drive can
    be used to store up to 15 GB of data in free accounts and this is the
    option I recommend to use for remote storage. Configuring Google Drive
    is also the easiest of the 3 to do and all you need to do is login to
    your Google account when prompted during the set up process to authorize
    it as your remote storage location.

    Please let me know if you have any other questions about setting up remote storage locations!

    #30749
    James Olesky
    Guest

    Why can’t I store my backups on the host server I use for my site?  If something happens to my site I’ll just rebuild it again.  It isn’t a business.  I’m running this site as a service to my Condo Community.  I could decide to quit the site at any time and I would just erase the whole thing and start over.  Can I get rid of the fix it problem somehow by storing my backup on my host computer.  I thought I was already doing that.

    #30750
    support
    Guest

    Hi James,

    The prompt from Total Upkeep to configure remote storage is just a suggestion and if you want to store your backups on your web server instead of using a remote location then there is no need to take the additional steps in getting it set up.

    I created a feature request on your behalf with our development team to make that notice dismissible and I hope that they can get that implemented in a future release of Total Upkeep Premium.

    Please let us know if there is anything else that we can do to assist you.

Viewing 6 posts - 1 through 6 (of 6 total)
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