Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #30790
    Ken Smith
    Guest

    Total Upkeep – Update Protection

    On this page you are able to update plugins. It is recommended to backup your site before performing updates. If you perform a backup here, before performing updates, then an automatic rollback is possible.

    Unfortunately there was an error creating your backup. Update protection is not available.

    Error:
    Functionality tests fail.

    #30791
    support
    Guest

    Hi Ken, thank you for your question.

    Sorry to hear that there are some problems creating backups on your website and our team is happy to help get that working for you.

    The Preflight Check option located under the Total Upkeep dashboard item automatically runs some functionality tests and will help us determine what needs to be fixed in order to allow you to start generating backups.  Could you let us know which tests in the Preflight check are failing?

    Thank you for your patience and we hope to get this problem sorted out soon.

Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Total Upkeep – Update Protection On this page you are able to update plugins. It is recommended to backup your site before performing updates. If you perform a backup here, before performing updates, then an automatic rollback is possible. Unfortunately’ is closed to new replies.