I am new to Boldgrid. When usinf TOTAL UPKEEP and clicking on "Download to local machine" or to "download link" of a backup I receive "This site can’t be reached - The webpage might be temporarily down or it may have moved permanently to a new web address." This is not an isolated incident and I have not been able to download any backups to my local machine for days (I have not ever made a backup to my local machine as I am new to Boldgrid). I am using the Bento theme, WP ver 5.3.2. Am I doing something wrong? Or is this a bug? Thanks for your assistance.
Customer support service by UserEcho