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Answered

w3 total cache plugin

lago 3 months ago in W3 Total Cache updated by Jesse Owens (Community Manager) 3 months ago 3

Hello, i just downloaded the w3 plugin for my WP website and I checked with Google Page Speed that my site needs urgent maintenance. Nonetheless I'm really scared to use this plugin as I don't know anything about these things and really badly afraid to crash my site. Is there a way someone can check with me what I should do but above all if my site is ok using this plugin? The compatibility test shows something but I am not sure I understand it correctly. Thank you for your reply and happy Easter!

Answer

Answer

Hello Mary-

Some of our users did report this same error after updating recently, please take my apologies for the fatal error on your site. Can you try the solutions outlined in this post on our official W3 Total Cache support forum?

I am inquiring about this plug-in, too.  I have a message when I log-in to my site that I have a "fatal error" with that plug-in.  I just downloaded the plug-in from your site, but I don't know what to do now to fix my website.  Please advise.

Answer

Hello Mary-

Some of our users did report this same error after updating recently, please take my apologies for the fatal error on your site. Can you try the solutions outlined in this post on our official W3 Total Cache support forum?

Answered

Hello,

Thanks for reaching out! I'm glad to hear that you're trying out W3 Total Cache to improve your site speed. You're right that it can look intimidating at first, there are a lot of different settings to configure.

Here's a couple of resources to get you started. For most sites, you can greatly improve your performance with a couple of easy and safe first steps. You can also use these steps to test out new settings safely without risking bringing down your site. 

If you'd like to have one of our performance experts take a look, you can also use our premium support options as well.


I hope this helps!