Wedge: Mobile shows desktop version. How to make sure all mobiles show device version?

pippomusic 5 months ago in Themes updated by support (Support) 4 months ago 5

Some mobiles:

iphone xr, iphone 6+, etc. show desktop version instead of mobile version (with burger menu, etc.).

I have tried working on head meta and css at no avail.

Anybody ever had this problem?


Thank you for contacting us.

I am sorry to hear that there are some problems getting the mobile menu to display correctly and our team will do everything we can to help!

Could you send us a link to your website so we can take a look at it and see if anything jumps out at us?  Hopefully we will be able to figure out why the correct menu is not showing up on mobile displays and please let us know if you have any additional questions along the way!

On Xiaomi Rednote 7, Chrome renders the mobile version, while Brave browser shows the desktop version. 

Thank you for sending us that information!

I took a look at the behavior of your page and it seems like the problem could be related to the plugin sticky-menu-or-anything-on-scroll.  Your page header seems to be pulling styles from that plugin that are preventing it from resizing correctly as the available screen space decreases.  Does your site start behaving correctly when that plugin is disabled?

The website is: ifsovirtualworldcongress.d-heap.com

(I have to remove http or www not to be blocked by anti spam filter)

It seems URLs are stopped by automatic moderation.