Your comments

Thank you for letting us know about this WooCommerce issue.  Our team is currently working to update the WooCommerce template files contained within your theme and I hope that we are able to get it to you soon.  Please keep your BoldGrid themes updated to the latest version to ensure you get the most recent fixes when they are released.

Please let us know if there is anything else that we can do to assist you, we are always happy to help!

Thank you for contacting us and we are happy to answer any questions you have about using your BoldGrid website.

The option to hide the Special Thanks link in the footer is available to BoldGrid installations that have a Premium Connect key associated with them and is not available for free Connect key users.


If your website does in fact have a Premium key installed and the option is not available please let us know, our team will help you troubleshoot this problem and get it fixed.

Thank you for contacting us.

The error you are showing can occur due to a number of things, and we would be glad to investigate the issue on your behalf. First, I would suggest making a backup of the site, and ensuring all your plugins and themes are updated to the most recent version.


If the updates do not fix the issue or if there are no updates available please let us know and our team will investigate this problem further for you.

Thank you for contacting us.


The BoldGrid Post and Page Builder uses specific markup to determine how to display the content properly.  As long as the old pages are not modified significantly they should work as expected if you reinstall BoldGrid.  BoldGrid can be installed as many times as you want, there is no additional charge for installing BoldGrid themes or plguins.


Please let us know if you have any additional questions, we are always happy to help!

Thank you for contacting us.


I am sorry to hear that the gallery plugin is not working correctly for you, I know how frustrating it can be when something doesn't work as expected.


If you would like to request a refund please submit a Support Request from your BoldGrid Central account stating your intention to receive a refund.


Please let us know if there is anything else that we can do to assist you.

Thank you for contacting us.


The .htaccess and php.ini files outlined in the guide dictate the performance of your server and cannot be changed in BoldGrid.  Your host, InMotion, will be able to help you make those changes if you need any assistance.


Please let us know if there is anything else that we can do to assist you.

Thank you for contacting us.


Based on the provided error message it appears that the PHP settings need to be modified for your BoldGrid installation.  Below is a guide from our support center that demonstrates how you can make the necessary modifications to get your website running again.


https://www.boldgrid.com/support/troubleshooting/how-to-change-php-settings/


Please let us know if you have any additional questions, we are always happy to help!

Thank you for contacting us.


Our team is currently working on improving the compatibility between Gutenberg and our Post and Page Builder, and we are doing everything we can to ensure that it is ready once Gutenberg becomes integrated into the WordPress core.


Please let us know if you have any other questions and we will answer them as best we can.

Thank you for contacting us.


Our team is happy to answer any questions you have about using BoldGrid.


Below is a guide from our Support Center that demonstrates how to start over in BoldGrid.


https://www.boldgrid.com/support/getting-started-in-inspirations/starting-over/


Please let us know if there is anything else that we can do to assist you, we are always happy to help!

Thank you for contacting us.


Our team is happy to answer any questions you have about customizing your BoldGrid website.


Below is a guide from WPForms that demonstrates how to set up form notifications and change the notification email address.


https://wpforms.com/docs/setup-form-notification-wpforms/


Please let us know if there is anything else that we can do to assist you.