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I’m unable to pay for my BoldGrid subscription. Each attempt results in a payment error, stating the card is declined. This card works fine for other services, such as Google subscriptions and online advertising payments. Could you help identify the issue?
Hello Andrey,
Thank you for reaching out to our support team.
The error code on our end was a generic error code of “Your transaction was declined. Please use a different card or contact your bank.”
Did you receive a code when you tried to process the payment?
Thanks
Elana.Yes, I got it when I tried to pay for the subscription after I wrote down all the information from my card.
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