- AuthorPosts
- June 16, 2025 at 2:50 pm #159103
Dasha
GuestHi! Installed W3 Total Cache Pro 3 weeks ago but didn’t get the desired result. Kindly request a moneyback.
June 17, 2025 at 1:48 pm #159200Marko Vasiljevic
KeymasterHello,
Thank you for reaching out, and I am happy to help!
Please reach out to us directly via the W3 Total Cache plugin in Performance>Support>Billing, and share the information about the subscription, since this is a public forum.Thanks!
June 19, 2025 at 12:48 pm #159277Dasha
GuestHi. We’ve already sent a refund request for the Pro version about 5 times, and we haven’t received a single response. Please don’t ignore…
June 19, 2025 at 12:48 pm #159227Dasha
GuestThank you for your reply.
I’ve submitted a request through the form directly via the plugin.
I hope for a quick resolution, as the 30-day period is almost over. 🙂June 19, 2025 at 12:51 pm #159310Marko Vasiljevic
KeymasterHello Dasha,
I have replied to your email.
Please check yoru inboxThanks!
June 30, 2025 at 8:22 am #159734Dasha
GuestHello. We have reached out multiple times — including in response to your email (which we received a week ago), directly through the plugin, and here on the forum. Unfortunately, our requests continue to be ignored. Please cancel our PRO license and issue the promised refund, as you assured. Thank you.
June 30, 2025 at 8:23 am #159824Marko Vasiljevic
KeymasterHello Dasha,
Again, I replied to another of your emails.
Please check the SPAM folder
Thanks!July 1, 2025 at 12:33 pm #159881Dasha
GuestThank you for the response and the refund. The topic can be closed.
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