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When I click the link on my “Welcome to W3 Total Cache Pro” email, I get a message that my access key is not valid. Please try again. And I can’t log into anything! I created an account on BOLDGRID with the same email I used to buy W3 Total Cache, but there is no history of my purchase in the account. I want to cancel and get a refund, but I can’t find any way to contact the company. Is this some kind of scam? Should I take this up with my credit card?
Hello Shawn,
Thank you for reaching out and I am happy to help!
I’ve sent you an email via the W3 Total Cache support channel. As this is a public forum, we should avoid sharing sensitive data.
Please continue the correspondence there so we can avoid duplicating the answers!
Thanks!
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