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I purchased W3 Total Cache Pro yesterday for my website and it caused the site to crash. I know this because it took me two hours to troubleshoot the problem. Please let me know if there is a mechanism to refund a pro-rated amount for the year that I paid in advance.
Hello Adam,
Thank you for reaching out, and I am happy to help
Can you please reach out directly to us via the W3 Total Cache support channel in Performance>Support so we can check this for you and avoid sharing any sensitive data in the public forum?
Thanks!
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