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Hi,
I need your help please with: Recurring subscription
Invoice #70024
Billed On 20 March 2026We were billed recently by the recurring subscription, but we’re not using the ordered W3 Total Cache plugin anymore. As there was no account created during the order process and we can’t administer the subscription, please, cancel the subscription and return the last payment. Thank you very much.
Hello Peter,
Thank you for reaching out, and I am happy to help!
Can you please reach out to us directly via the W3 Total Cache plugin in Performance>Support>Billing or via email customer-support@w3-edge.com so we can assist you with this and avoid sharing sensitive data in the public forum?
Thanks!
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