Viewing 2 posts - 1 through 2 (of 2 total)
- Posts
Hi, Our site has a donation form with a Stripe payment.
When we enable W3TC, the form accepts the input but the Stripe payment fails.
The error is: “The account id does not match its signature”.
With W3TC deactivated,, the donations form works fine.Please could you help deconflict the plugin?
Hello Phil
Thank you for reaching out, and I am happy to help!
Can you please disable W3 Total Cache settings one by one, save settings, and purge the cache after you disable each setting, and see which one might be causing this?
Thank you!
Viewing 2 posts - 1 through 2 (of 2 total)
