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  • #46494
    Naz
    Guest

    Hi,
    I created a custom page header. When I apply the header, it is replacing the footer. Is this normal, or are there settings to prevent this?

    #46500
    BoldGrid Support
    Keymaster

    Hi Naz,

    Thanks for using our WordPress theme Crio! The latest update added 2 new features – custom sticky headers and custom footers. When using the custom templates, you’ll need to double check you’ve assigned the template to the correct location in the Customizer.

    Start by navigating to the Customizer > Design > Header > Site Header Layout > Header Templates. You will see this panel:

    Crio Custom Header Templates

    If you want to use your custom header across the entire site, select it from the top dropdown. If you’d like to limit where it appears, use the options below to assign to specific pages as needed.

    Please let us know if you have any other questions!

    Thanks,
    Nicole

    #46501
    Naz
    Guest

    UPDATE: I Can get the default footer to show if I Disable Footer Template in Design->Footer->Footer Template. I also found out if I choose a custom footer and set it as default it will always show the header code.

    #46505
    Naz
    Guest

    I am trying to post images of the setting, but I keep getting Access Denied.

    The page in question, which is the application page. Has the page header set to a specific template. The template settings are “Header” and “Include Site header” checked. My global footer template is set to “three column footer with menu,” and I also changed the setting for pages, posts, home page, and blog.

    #46513
    BoldGrid Support
    Keymaster

    Hello,

    I was able to replicate the issue, I apologize for the inconvenience. I will let the lead developer know and get a patch out asap.

    Thanks,
    Nicole

Viewing 5 posts - 1 through 5 (of 5 total)
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