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After you have installed the BoldGrid Inspiration plugin, you will need to enter your Connect Key.  This is a step normally done immediately after loading and activating the WordPress plugin. If you have to add the BoldGrid Connect Key at a different time, then please follow the directions below.

The Connect Key is a code that authenticates your ability to use the BoldGrid plugin in WordPress. Without a Connect Key, you will not be able to use Inspirations, which is our  WordPress website builder. Check out the download page on our BoldGrid home page. Please see our article on obtaining a BoldGrid Connect Key, if you don’t already have one. In this article, you will what is involved in activating a BoldGrid Connect Key.


Steps For Activating a BoldGrid Connect Key

  1. WordPress login screen Log into your WordPress Dashboard.
  2. terms of use checkboxAt the top of your dashboard, you will see the BoldGrid API Check. If you did not complete this section during the plugin install, then it will appear the moment you log into the WordPress Administrator dashboard. Click on the checkbox to agree to the software terms of use.
  3. Enter BoldGrid Connect KeyEnter your BoldGrid Connect Key and press the Submit button.
  4. BoldGrid welcome screenOnce your key has been verified, you should see the Welcome screen for first time  BoldGrid users!
    Thanks for following along. You are now ready to start using BoldGrid Inspirations as a WordPress website builder! Next, you may want to learn how to run your first BoldGrid Inspiration.




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10 thoughts on “Activating a BoldGrid Connect Key

  1. After putting in my key, I get nothing. My Dashboard says the key is installed, but when I go to add a block, the “Loading Blocks” moves like it is trying to do something, but after 20-30 minutes…nothing.

    If I refresh the page, I get a message that I have to install the key (which I have already done…as stated on my Dashboard).

    I have cleared cookies/cache

    • Hi Richard,

      Thanks so much for reaching out! It seems to have been a temporary connection issue with the BoldGrid Block API over the weekend, but this issue has since been reported and resolved. We really appreciate you for bringing this to our attention. Please let us know if you’re still experiencing issues on your own website. Be sure to start a new topic in our support forum and we’ll look into it right away.

      Thank you!

  2. Hi

    The background artwork and company logo are showing up in the backend “Active” area, but when I publish the logo and artwork, nothing is showing when live.

    This problem just started like a few days ago, so I can it be fixed that when visitors come to our site they can see our company logo and artwork?

    • Hi Sarjoo,

      I’m sorry to hear you’re having trouble. This sounds like it could be a caching issue. Try clearing any cache associated with your website including browser cache and any server side agents you may be running and then reload the page. You can also test your updates in an incognito browser to see if you changes are in fact being saved.

      I hopes this helps. Don’t hesitate to start a new forum topic if you still need assistance after clearing your cache.

    • Hi Judith! Thanks for reaching out, I’m sorry to hear you’re having trouble installing your connect key. If you’ve installed and activated your BoldGrid Plugin or Crio Pro WordPress theme you should see a new widget at the top of your Admin Dashboard that prompts you to input your BoldGrid Connect Key and submit. This should be all you need to do to activate your BoldGrid Connect Key.

      I hope this helps. Please let us know if you have any other questions for us.

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