My bold grid plug in zip file crashes when I try to upload it to wordpress. | BoldGrid
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #29766 Reply
    wdstud
    Guest

    I followed the excellent instructions on how to down load my site and upload to a different host but the the bold grid plug in zip file continually crashes when I try to install it in word press. Anywhere I can access help with this please?

    #29767 Reply
    jacqueems
    Guest

    Hello and thanks for contacting us. Please share the exact steps (and/or article) you’re following.

    Meanwhile, a few troubleshooting options:

    • Ensure the backup isn’t corrupt by comparing the checksum of the file you’re uploading to the original file using the bottom of our best backup practices article
    • Try uploading with BoldGrid Backup
    • Try uploading the file to the server via FTP or cPanel File Manager if possible.
Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: My bold grid plug in zip file crashes when I try to upload it to wordpress.
Your information: