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  • #161186 Reply
    Samantha Nuttall
    Guest

    Morning, I was not aware this was an auto renew and I am not using your product as I no longer have a wordpress account.
    I cannot login in using my email to retrieve the invoice and one has not been sent to me, nor did I receive any notice that my account was due to be charged again.
    can you please send my log in details and a copy invoice for my accounts

    #161244 Reply

    Hello Samantha,

    Thank you for reaching out, and I am happy to help!
    Can you please reach out directly to us at W3 Total Cache support via the email – customer-support@w3-edge.com
    Please make sure to share your subscription details or any information about the subscription so we can assist you with this
    Thanks!

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Reply To: Auto renewed subscription no invoice
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