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  • #31626
    Michael Goodine
    Guest

    Wordpress just sent me the following automated error message. Is it something I should be worried about?

    “Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, BoldGrid Inspirations.

    First, visit your website (https://www.MYSITE.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.MYSITE.com/wp-login.php) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.5.3
    Current theme: Grid One (version 1.25.5)
    Current plugin: BoldGrid Inspirations (version 2.5.0)
    PHP version 7.4.3

    Error Details
    =============

    An error of type E_COMPILE_ERROR was caused in line 12 of the file /home/dh_3r6nc4/MYSITE.com/wp-content/plugins/boldgrid-inspirations/vendor/composer/autoload_real.php. Error message: require(): Failed opening required ‘/home/dh_3r6nc4/MYSITE.com/wp-content/plugins/boldgrid-inspirations/vendor/composer/ClassLoader.php’ (include_path=’.:’)

    (I have removed the domain name, of course).

    #31650
    BoldGrid Support
    Keymaster

    Hello Michael,

    Thanks for reaching out – sorry you received this error while working with BoldGrid. It appears your website is missing some files for the Inspirations plugin. Please deactivate, delete, and then reinstall the plugin from here: http://repo.boldgrid.com/boldgrid-inspirations.zip to address this issue.

    Please let us know if you have any additional concerns.

    Thanks,
    Nicole

    #31682
    Michael Goodine
    Guest

    Thanks for your prompt response!

    #31687
    Joseph W
    Keymaster

    You’re welcome Michael! Hopefully reinstalling the Inspirations plugin fixed the error message you were getting, but please let us know if you continue to see any other error messages on your website!

Viewing 4 posts - 1 through 4 (of 4 total)
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