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  • #157237 Reply
    Jeremy
    Guest

    hello,
    I just paid $30 to unlock the feature that will enable automatic backups to Google Drive.
    But I don’t see how to make that happen. On my Total Upkeep dashboard, I still see the link to upgrade and unlock that feature. Please explain.
    Also, once the backup to Google Drive is functional, will I be able to free up the space on my Dreamhost server?
    Thank you,
    Jeremy Iggers

    #157243 Reply
    Elana
    Keymaster

    Hello Jeremy,

    ​Thank you for reaching out to our support team.

    It sounds like the premium features have not been fully unlocked yet. Please make sure you have the premium version of Total Upkeep installed. You can download it by logging into your BoldGrid Central account. Once it’s installed and active, the Google Drive option will appear in your backup settings.

    If you’d like help with the setup, you can submit a premium support ticket from BoldGrid Central. We will be happy to walk you through connecting to Google Drive.

    Also, yes. Once your backups are being stored in Google Drive, you can safely remove older backups from your DreamHost server to free up space.

    Thanks,
    Elana

     

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