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Posts
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Hi!
I have been having backup issues since I started using Pro version.
I would be appreciated if you could direct me how to fix it.My website hosting provider is hostinger.com
It is not killing backups.I am sending you the latest log.
I am looking forward to hearing from you!
Yana Dixon
[2023-09-19 16:35:16 UTC] PHP Version: 7.4.33
[2023-09-19 16:35:16 UTC] WordPress Version: 6.3.1
[2023-09-19 16:35:16 UTC] Total Upkeep version: 1.15.7
[2023-09-19 16:35:16 UTC] getpgid support: Available
[2023-09-19 16:35:16 UTC] Backup process initialized.
[2023-09-19 16:35:16 UTC] Backup process initialized.
[2023-09-19 16:35:16 UTC] Process id: 605843
[2023-09-19 16:35:17 UTC] ——————————————————————————–
[2023-09-19 16:35:17 UTC] Starting dump of database…
[2023-09-19 16:35:17 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 32721208 (31.21 MB) / 34876696 (33 MB)
[2023-09-19 16:35:18 UTC] Database info: Array ( [wp_actionscheduler_actions] => 10236 [wp_actionscheduler_claims] => 7 [wp_actionscheduler_groups] => 14 [wp_actionscheduler_logs] => 30729 [wp_aioseo_cache] => 11 [wp_aioseo_notifications] => 3 [wp_aioseo_posts] => 10 [wp_cartbounty] => 3018 [wp_commentmeta] => 0 [wp_comments] => 185 [wp_csp3_subscribers] => 0 [wp_cspv5_pages] => 9 [wp_e_events] => 0 [wp_e_notes] => 0 [wp_e_notes_users_relations] => 0 [wp_e_submissions] => 0 [wp_e_submissions_actions_log] => 0 [wp_e_submissions_values] => 0 [wp_ewwwio_images] => 9034 [wp_ewwwio_queue] => 45 [wp_failed_jobs] => 0 [wp_ks_giveaways_contestant] => 276 [wp_ks_giveaways_entry] => 7293 [wp_ks_giveaways_winner] => 2 [wp_links] => 0 [wp_litespeed_avatar] => 4 [wp_litespeed_img_optming] => 0 [wp_litespeed_url] => 210 [wp_litespeed_url_file] => 1681 [wp_mailchimp_carts] => 29 [wp_mailchimp_jobs] => 5 [wp_options] => 2286 [wp_popupallypro_stats_log] => 0 [wp_postmeta] => 28704 [wp_posts] => 1876 [wp_queue] => 0 [wp_term_relationships] => 1181 [wp_term_taxonomy] => 136 [wp_termmeta] => 1736 [wp_terms] => 136 [wp_userfeedback_survey_responses] => 0 [wp_userfeedback_surveys] => 0 [wp_usermeta] => 407 [wp_users] => 8 [wp_wc_admin_note_actions] => 30 [wp_wc_admin_notes] => 22 [wp_wc_category_lookup] => 12 [wp_wc_customer_lookup] => 27 [wp_wc_download_log] => 0 [wp_wc_gpf_render_cache] => 0 [wp_wc_order_addresses] => 0 [wp_wc_order_coupon_lookup] => 15 [wp_wc_order_operational_data] => 0 [wp_wc_order_product_lookup] => 45 [wp_wc_order_stats] => 33 [wp_wc_order_tax_lookup] => 33 [wp_wc_orders] => 0 [wp_wc_orders_meta] => 0 [wp_wc_product_attributes_lookup] => 528 [wp_wc_product_download_directories] => 2 [wp_wc_product_meta_lookup] => 886 [wp_wc_rate_limits] => 0 [wp_wc_reserved_stock] => 1 [wp_wc_tax_rate_classes] => 2 [wp_wc_webhooks] => 0 [wp_woocommerce_amazon_buyer_index] => 0 [wp_woocommerce_api_keys] => 1 [wp_woocommerce_attribute_taxonomies] => 7 [wp_woocommerce_downloadable_product_permissions] => 0 [wp_woocommerce_gpf_google_taxonomy] => 5582 [wp_woocommerce_log] => 0 [wp_woocommerce_order_itemmeta] => 921 [wp_woocommerce_order_items] => 124 [wp_woocommerce_payment_tokenmeta] => 4 [wp_woocommerce_payment_tokens] => 1 [wp_woocommerce_sessions] => 58 [wp_woocommerce_shipping_zone_locations] => 35 [wp_woocommerce_shipping_zone_methods] => 33 [wp_woocommerce_shipping_zones] => 9 [wp_woocommerce_tax_rate_locations] => 3312 [wp_woocommerce_tax_rates] => 3212 [wp_wpforms_entries] => 278 [wp_wpforms_entry_fields] => 833 [wp_wpforms_entry_meta] => 1 [wp_wpforms_payment_meta] => 0 [wp_wpforms_payments] => 0 [wp_wpforms_tasks_meta] => 35 [wp_yith_wcwl] => 168 [wp_yith_wcwl_lists] => 162 [wp_yoast_indexable] => 167 [wp_yoast_indexable_hierarchy] => 165 [wp_yoast_migrations] => 26 [wp_yoast_primary_term] => 52 [wp_yoast_prominent_words] => 1342 [wp_yoast_seo_links] => 452 [wp_yoast_seo_meta] => 12768 )
[2023-09-19 16:35:20 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:35:20 UTC] Dump of database complete! $status = 1
[2023-09-19 16:35:20 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 108037048 (103.03 MB) / 220206600 (210 MB)
[2023-09-19 16:35:20 UTC] ——————————————————————————–
[2023-09-19 16:35:20 UTC] Retrieving file list.
[2023-09-19 16:35:25 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:35:30 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:35:31 UTC] Retrieving backup directory.
[2023-09-19 16:35:31 UTC] Adding Database to file list.
[2023-09-19 16:35:31 UTC] Database dump file added to file list: /home/u274560964/boldgrid_backup/u274560964_fcC7z.20230919-163518.sql / 74771352 (71.31 MB)
[2023-09-19 16:35:31 UTC] Starting archiving of files. Chosen compressor: system_zip
[2023-09-19 16:35:31 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 144368016 (137.68 MB) / 220206600 (210 MB)
[2023-09-19 16:35:31 UTC] ——————————————————————————–
[2023-09-19 16:35:31 UTC] Starting to analyze filelist…
[2023-09-19 16:35:31 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 144411408 (137.72 MB) / 220206600 (210 MB)
[2023-09-19 16:35:31 UTC] Finished analyzing filelist!
[2023-09-19 16:35:31 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 149121992 (142.21 MB) / 220206600 (210 MB)
[2023-09-19 16:35:31 UTC] Starting to create list of files to include in zip.
[2023-09-19 16:35:31 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 149154864 (142.25 MB) / 220206600 (210 MB)
[2023-09-19 16:35:32 UTC] Finished creating list of files to include in zip. 53138 files in zip.
[2023-09-19 16:35:32 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 160200024 (152.78 MB) / 220206600 (210 MB)
[2023-09-19 16:35:32 UTC] Starting to close the zip file.
[2023-09-19 16:35:32 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 152813920 (145.73 MB) / 220206600 (210 MB)
[2023-09-19 16:35:32 UTC] Chunk closed in 0.0089530944824219 seconds. 1% complete closing
[2023-09-19 16:35:32 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 155928120 (148.70 MB) / 220206600 (210 MB)
[2023-09-19 16:35:35 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:35:40 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:35:45 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:35:50 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:35:55 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:36:00 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:36:05 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:36:10 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:36:15 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:36:20 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:36:25 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:36:30 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:36:35 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:36:40 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:36:45 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:36:50 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:36:55 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:37:00 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:37:05 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:37:10 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:37:16 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:37:20 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:37:25 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:37:30 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:37:36 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:37:39 UTC] Chunk closed in 126.79599404335 seconds. 1% complete closing
[2023-09-19 16:37:39 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 155966656 (148.74 MB) / 220206600 (210 MB)
[2023-09-19 16:37:40 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:37:45 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:37:50 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:37:55 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:38:00 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:38:06 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:38:11 UTC] Backup process running: Yes (pgid = 605843)
[2023-09-19 16:38:16 UTC] Backup process running: Yes (pgid = 605843)Hi Yana
Thanks for reaching out, and yes we can definitely assist you with this Total Upkeep backup failure. I took a look at the logs you provided and from what it looks like it seems like you may be reaching a timeout due to execution time but I also saw a couple lines in your log that also pointed toward the possibility that the backup process is going over the PHP memory limit.
Based on the log it looks like the backup is failing after 300 seconds but the last activity that is logged shows the memory statistics and it looks like the memory usage is exceeding the limit. It might be a good idea to see if you are able to raise this limit to see if you continue to run into the same issue. You can follow these instructions to increase your Max Execution Time and Memory Limit.
If that doesn’t help I’d like to see if we can get a bit more info from you on the history of the issue.
- Does the backup finish successfully when the pro version is deactivated?
- Have you ever been able to complete backups successfully using the pro version?
- When was the first time you experienced this issue?
I hope this helps! Please let us know if you have any other questions for us.
Hi! Sorry for the super late reply.
I deactivated pro version and nothing changed – backup still failed.
this is the lates log:
[2023-09-27 18:45:52 UTC] PHP Version: 7.4.33
[2023-09-27 18:45:52 UTC] WordPress Version: 6.3.1
[2023-09-27 18:45:52 UTC] Total Upkeep version: 1.15.7
[2023-09-27 18:45:52 UTC] getpgid support: Available
[2023-09-27 18:45:52 UTC] Backup process initialized.
[2023-09-27 18:45:52 UTC] Backup process initialized.
[2023-09-27 18:45:52 UTC] Process id: 4053173
[2023-09-27 18:45:52 UTC] ——————————————————————————–
[2023-09-27 18:45:52 UTC] Starting dump of database…
[2023-09-27 18:45:52 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 32241296 (30.75 MB) / 34088240 (33 MB)
[2023-09-27 18:45:53 UTC] Database info: Array
(
[wp_actionscheduler_actions] => 11868
[wp_actionscheduler_claims] => 7
[wp_actionscheduler_groups] => 14
[wp_actionscheduler_logs] => 35623
[wp_aioseo_cache] => 11
[wp_aioseo_notifications] => 3
[wp_aioseo_posts] => 10
[wp_cartbounty] => 3044
[wp_commentmeta] => 0
[wp_comments] => 185
[wp_csp3_subscribers] => 0
[wp_cspv5_pages] => 9
[wp_e_events] => 0
[wp_e_notes] => 0
[wp_e_notes_users_relations] => 0
[wp_e_submissions] => 0
[wp_e_submissions_actions_log] => 0
[wp_e_submissions_values] => 0
[wp_ewwwio_images] => 9034
[wp_ewwwio_queue] => 45
[wp_failed_jobs] => 0
[wp_ks_giveaways_contestant] => 276
[wp_ks_giveaways_entry] => 7293
[wp_ks_giveaways_winner] => 2
[wp_links] => 0
[wp_litespeed_avatar] => 4
[wp_litespeed_img_optming] => 0
[wp_litespeed_url] => 210
[wp_litespeed_url_file] => 2522
[wp_mailchimp_carts] => 29
[wp_mailchimp_jobs] => 5
[wp_options] => 2304
[wp_popupallypro_stats_log] => 0
[wp_postmeta] => 28705
[wp_posts] => 1876
[wp_queue] => 0
[wp_term_relationships] => 1182
[wp_term_taxonomy] => 136
[wp_termmeta] => 1736
[wp_terms] => 136
[wp_userfeedback_survey_responses] => 0
[wp_userfeedback_surveys] => 0
[wp_usermeta] => 417
[wp_users] => 8
[wp_wc_admin_note_actions] => 30
[wp_wc_admin_notes] => 22
[wp_wc_category_lookup] => 12
[wp_wc_customer_lookup] => 27
[wp_wc_download_log] => 0
[wp_wc_gpf_render_cache] => 0
[wp_wc_order_addresses] => 0
[wp_wc_order_coupon_lookup] => 15
[wp_wc_order_operational_data] => 0
[wp_wc_order_product_lookup] => 45
[wp_wc_order_stats] => 33
[wp_wc_order_tax_lookup] => 33
[wp_wc_orders] => 0
[wp_wc_orders_meta] => 0
[wp_wc_product_attributes_lookup] => 528
[wp_wc_product_download_directories] => 2
[wp_wc_product_meta_lookup] => 886
[wp_wc_rate_limits] => 0
[wp_wc_reserved_stock] => 1
[wp_wc_tax_rate_classes] => 2
[wp_wc_webhooks] => 0
[wp_woocommerce_amazon_buyer_index] => 0
[wp_woocommerce_api_keys] => 1
[wp_woocommerce_attribute_taxonomies] => 7
[wp_woocommerce_downloadable_product_permissions] => 0
[wp_woocommerce_gpf_google_taxonomy] => 5582
[wp_woocommerce_log] => 0
[wp_woocommerce_order_itemmeta] => 921
[wp_woocommerce_order_items] => 124
[wp_woocommerce_payment_tokenmeta] => 4
[wp_woocommerce_payment_tokens] => 1
[wp_woocommerce_sessions] => 84
[wp_woocommerce_shipping_zone_locations] => 35
[wp_woocommerce_shipping_zone_methods] => 33
[wp_woocommerce_shipping_zones] => 9
[wp_woocommerce_tax_rate_locations] => 3312
[wp_woocommerce_tax_rates] => 3212
[wp_wpforms_entries] => 278
[wp_wpforms_entry_fields] => 833
[wp_wpforms_entry_meta] => 1
[wp_wpforms_payment_meta] => 0
[wp_wpforms_payments] => 0
[wp_wpforms_tasks_meta] => 35
[wp_yith_wcwl] => 168
[wp_yith_wcwl_lists] => 162
[wp_yoast_indexable] => 167
[wp_yoast_indexable_hierarchy] => 165
[wp_yoast_migrations] => 26
[wp_yoast_primary_term] => 52
[wp_yoast_prominent_words] => 1342
[wp_yoast_seo_links] => 452
[wp_yoast_seo_meta] => 12768
)[2023-09-27 18:45:55 UTC] Dump of database complete! $status = 1
[2023-09-27 18:45:55 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 32798536 (31.28 MB) / 38945296 (37 MB)
[2023-09-27 18:45:55 UTC] ——————————————————————————–
[2023-09-27 18:45:55 UTC] Retrieving file list.
[2023-09-27 18:45:55 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:46:00 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:46:02 UTC] Retrieving backup directory.
[2023-09-27 18:46:02 UTC] Adding Database to file list.
[2023-09-27 18:46:02 UTC] Database dump file added to file list: /home/u274560964/boldgrid_backup/u274560964_fcC7z.20230927-184553.sql / 57510589 (54.85 MB)
[2023-09-27 18:46:02 UTC] Starting archiving of files. Chosen compressor: system_zip
[2023-09-27 18:46:02 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 69647440 (66.42 MB) / 77511296 (74 MB)
[2023-09-27 18:46:03 UTC] ——————————————————————————–
[2023-09-27 18:46:03 UTC] Starting to analyze filelist…
[2023-09-27 18:46:03 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 69690832 (66.46 MB) / 77511296 (74 MB)
[2023-09-27 18:46:03 UTC] Finished analyzing filelist!
[2023-09-27 18:46:03 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 74413736 (70.97 MB) / 77511296 (74 MB)
[2023-09-27 18:46:03 UTC] Starting to create list of files to include in zip.
[2023-09-27 18:46:03 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 74446608 (71.00 MB) / 85469536 (82 MB)
[2023-09-27 18:46:03 UTC] Finished creating list of files to include in zip. 53960 files in zip.
[2023-09-27 18:46:03 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 85619832 (81.65 MB) / 96642744 (92 MB)
[2023-09-27 18:46:03 UTC] Starting to close the zip file.
[2023-09-27 18:46:03 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 78154816 (74.53 MB) / 96660136 (92 MB)
[2023-09-27 18:46:03 UTC] Last error: Array
(
[type] => 2
[message] => mkdir(): File exists
[file] => /home/u274560964/domains/ianadixonjewelry.com/public_html/wp-admin/includes/class-wp-filesystem-direct.php
[line] => 558
)[2023-09-27 18:46:03 UTC] Chunk closed in 0.0057659149169922 seconds. 0% complete closing
[2023-09-27 18:46:04 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 81371328 (77.60 MB) / 96660136 (92 MB)
[2023-09-27 18:46:04 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:46:10 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:46:15 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:46:20 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:46:25 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:46:30 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:46:35 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:46:40 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:46:45 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:46:50 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:46:55 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:47:00 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:47:05 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:47:10 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:47:15 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:47:20 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:47:25 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:47:30 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:47:35 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:47:40 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:47:45 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:47:50 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:47:55 UTC] Backup process running: Yes (pgid = 4053173)
[2023-09-27 18:48:21 UTC] Chunk closed in 136.96805310249 seconds. 1% complete closing
[2023-09-27 18:48:21 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 83256552 (79.40 MB) / 96660136 (92 MB)I have never been able to complete backup with Pro or Free version.
I am looking forward to hearing from you!
Hi Yana,
Thanks for sending over your log. Your error message seems to only be a warning it indicates a problem related to creating a directory where a file already exists.
( [type] => 2 [message] => mkdir(): File exists [file] => /home/u274560964/domains/ianadixonjewelry.com/public_html/wp-admin/includes/class-wp-filesystem-direct.php [line] => 558 )I do notice however that the file never completes. The first thing I would have you do is try running a sanity check backup just to make sure that at least a simple backup will complete. If your sanity check backup does complete, visit your logs section and find that backup log to verify that it did. This sanity check will let us know if this issue is with your backup itself or if there’s something going on outside of that like with your server or hosting resource limits.
I hope this helps Yana, we look forward to assisting you further with this if need be!
Hi!
Sanity check backup (only txtx files) failed
The archive file “/home/u274560964/boldgrid_backup/boldgrid-backup-ianadixonjewelry.com-4a353eeb-20230929-153644.zip” was not written.
Log
[2023-09-29 15:36:35 UTC] PHP Version: 8.0.28
[2023-09-29 15:36:35 UTC] WordPress Version: 6.3.1
[2023-09-29 15:36:35 UTC] Total Upkeep version: 1.15.7
[2023-09-29 15:36:35 UTC] getpgid support: Available
[2023-09-29 15:36:35 UTC] Backup process initialized.
[2023-09-29 15:36:35 UTC] Backup process initialized.
[2023-09-29 15:36:35 UTC] Process id: 1211749
[2023-09-29 15:36:35 UTC] ——————————————————————————–
[2023-09-29 15:36:35 UTC] Starting dump of database…
[2023-09-29 15:36:35 UTC] Memory usage – limit / current / peak memory usage: 3072M / 34282600 (32.69 MB) / 36440992 (35 MB)
[2023-09-29 15:36:35 UTC] No database tables selected to backup. A database export will not be in this backup.
[2023-09-29 15:36:35 UTC] Dump of database complete! $status = 1
[2023-09-29 15:36:35 UTC] Memory usage – limit / current / peak memory usage: 3072M / 34327432 (32.74 MB) / 36440992 (35 MB)
[2023-09-29 15:36:35 UTC] ——————————————————————————–
[2023-09-29 15:36:35 UTC] Retrieving file list.
[2023-09-29 15:36:44 UTC] Retrieving backup directory.
[2023-09-29 15:36:44 UTC] Adding Database to file list.
[2023-09-29 15:36:44 UTC] Starting archiving of files. Chosen compressor: system_zip
[2023-09-29 15:36:44 UTC] Memory usage – limit / current / peak memory usage: 3072M / 34382024 (32.79 MB) / 78339272 (75 MB)
[2023-09-29 15:36:44 UTC] ——————————————————————————–
[2023-09-29 15:36:44 UTC] Starting to analyze filelist…
[2023-09-29 15:36:44 UTC] Memory usage – limit / current / peak memory usage: 3072M / 34342808 (32.75 MB) / 78339272 (75 MB)
[2023-09-29 15:36:44 UTC] Finished analyzing filelist!
[2023-09-29 15:36:44 UTC] Memory usage – limit / current / peak memory usage: 3072M / 34456312 (32.86 MB) / 78339272 (75 MB)
[2023-09-29 15:36:44 UTC] Starting to create list of files to include in zip.
[2023-09-29 15:36:44 UTC] Memory usage – limit / current / peak memory usage: 3072M / 34476896 (32.88 MB) / 78339272 (75 MB)
[2023-09-29 15:36:44 UTC] Finished creating list of files to include in zip. 0 files in zip.
[2023-09-29 15:36:44 UTC] Memory usage – limit / current / peak memory usage: 3072M / 34507120 (32.91 MB) / 78339272 (75 MB)
[2023-09-29 15:36:44 UTC] Starting to close the zip file.
[2023-09-29 15:36:44 UTC] Memory usage – limit / current / peak memory usage: 3072M / 34529528 (32.93 MB) / 78339272 (75 MB)
[2023-09-29 15:36:44 UTC] Last error: Array
(
[type] => 2
[message] => mkdir(): File exists
[file] => /home/u274560964/domains/ianadixonjewelry.com/public_html/wp-admin/includes/class-wp-filesystem-direct.php
[line] => 558
)[2023-09-29 15:36:44 UTC] Chunk closed in 0.0049500465393066 seconds. 100% complete closing
[2023-09-29 15:36:44 UTC] Memory usage – limit / current / peak memory usage: 3072M / 34567096 (32.97 MB) / 78339272 (75 MB)
[2023-09-29 15:36:44 UTC] Finished closing the zip file.
[2023-09-29 15:36:44 UTC] Memory usage – limit / current / peak memory usage: 3072M / 34590904 (32.99 MB) / 78339272 (75 MB)
[2023-09-29 15:36:44 UTC] Starting to add db dump to the zip file.
[2023-09-29 15:36:44 UTC] Memory usage – limit / current / peak memory usage: 3072M / 34616384 (33.01 MB) / 78339272 (75 MB)
[2023-09-29 15:36:44 UTC] Finished adding db dump to the zip file.
[2023-09-29 15:36:44 UTC] Memory usage – limit / current / peak memory usage: 3072M / 34641864 (33.04 MB) / 78339272 (75 MB)
[2023-09-29 15:36:44 UTC] Archiving of files complete!
[2023-09-29 15:36:44 UTC] Archive filepath / size: /home/u274560964/boldgrid_backup/boldgrid-backup-ianadixonjewelry.com-4a353eeb-20230929-153644.zip / 0 (0.00 B)
[2023-09-29 15:36:44 UTC] Memory usage – limit / current / peak memory usage: 3072M / 34677688 (33.07 MB) / 78339272 (75 MB)
[2023-09-29 15:36:44 UTC] The archive file “/home/u274560964/boldgrid_backup/boldgrid-backup-ianadixonjewelry.com-4a353eeb-20230929-153644.zip” was not written.
[2023-09-29 15:36:44 UTC] Backup complete!
[2023-09-29 15:36:44 UTC] Memory usage – limit / current / peak memory usage: 3072M / 34712384 (33.10 MB) / 78339272 (75 MB)
[2023-09-29 15:36:50 UTC] Backup process running: Yes (pgid = 1211749)Hi!
Backup failed again. I hope I did everything right.Failed Backup message
“Your backup failed, and we were unable to detect any fatal errors. This usually happens when your hosting provider kills a backup process using the “SIGKILL” signal. To learn more about this as well as troubleshooting techniques, please click here.”Log
[2023-09-29 15:15:33 UTC] PHP Version: 8.0.28 [2023-09-29 15:15:33 UTC] WordPress Version: 6.3.1 [2023-09-29 15:15:33 UTC] Total Upkeep version: 1.15.7 [2023-09-29 15:15:33 UTC] getpgid support: Available [2023-09-29 15:15:33 UTC] Backup process initialized. [2023-09-29 15:15:33 UTC] Backup process initialized. [2023-09-29 15:15:33 UTC] Process id: 368602 [2023-09-29 15:15:34 UTC] ——————————————————————————– [2023-09-29 15:15:34 UTC] Starting dump of database… [2023-09-29 15:15:34 UTC] Memory usage – limit / current / peak memory usage: 3072M / 36011464 (34.34 MB) / 38169496 (36 MB) [2023-09-29 15:15:35 UTC] Database info: Array ( [wp_actionscheduler_actions] => 12315 [wp_actionscheduler_claims] => 7 [wp_actionscheduler_groups] => 14 [wp_actionscheduler_logs] => 36966 [wp_aioseo_cache] => 11 [wp_aioseo_notifications] => 3 [wp_aioseo_posts] => 10 [wp_cartbounty] => 3044 [wp_commentmeta] => 0 [wp_comments] => 185 [wp_csp3_subscribers] => 0 [wp_cspv5_pages] => 9 [wp_e_events] => 0 [wp_e_notes] => 0 [wp_e_notes_users_relations] => 0 [wp_e_submissions] => 0 [wp_e_submissions_actions_log] => 0 [wp_e_submissions_values] => 0 [wp_ewwwio_images] => 9034 [wp_ewwwio_queue] => 45 [wp_failed_jobs] => 0 [wp_ks_giveaways_contestant] => 276 [wp_ks_giveaways_entry] => 7293 [wp_ks_giveaways_winner] => 2 [wp_links] => 0 [wp_litespeed_avatar] => 4 [wp_litespeed_img_optming] => 0 [wp_litespeed_url] => 210 [wp_litespeed_url_file] => 2942 [wp_mailchimp_carts] => 29 [wp_mailchimp_jobs] => 5 [wp_options] => 2328 [wp_popupallypro_stats_log] => 0 [wp_postmeta] => 28705 [wp_posts] => 1876 [wp_queue] => 0 [wp_term_relationships] => 1182 [wp_term_taxonomy] => 136 [wp_termmeta] => 1736 [wp_terms] => 136 [wp_userfeedback_survey_responses] => 0 [wp_userfeedback_surveys] => 0 [wp_usermeta] => 417 [wp_users] => 8 [wp_wc_admin_note_actions] => 30 [wp_wc_admin_notes] => 22 [wp_wc_category_lookup] => 12 [wp_wc_customer_lookup] => 27 [wp_wc_download_log] => 0 [wp_wc_gpf_render_cache] => 0 [wp_wc_order_addresses] => 0 [wp_wc_order_coupon_lookup] => 15 [wp_wc_order_operational_data] => 0 [wp_wc_order_product_lookup] => 45 [wp_wc_order_stats] => 33 [wp_wc_order_tax_lookup] => 33 [wp_wc_orders] => 0 [wp_wc_orders_meta] => 0 [wp_wc_product_attributes_lookup] => 528 [wp_wc_product_download_directories] => 2 [wp_wc_product_meta_lookup] => 886 [wp_wc_rate_limits] => 0 [wp_wc_reserved_stock] => 1 [wp_wc_tax_rate_classes] => 2 [wp_wc_webhooks] => 0 [wp_woocommerce_amazon_buyer_index] => 0 [wp_woocommerce_api_keys] => 1 [wp_woocommerce_attribute_taxonomies] => 7 [wp_woocommerce_downloadable_product_permissions] => 0 [wp_woocommerce_gpf_google_taxonomy] => 5582 [wp_woocommerce_log] => 0 [wp_woocommerce_order_itemmeta] => 921 [wp_woocommerce_order_items] => 124 [wp_woocommerce_payment_tokenmeta] => 4 [wp_woocommerce_payment_tokens] => 1 [wp_woocommerce_sessions] => 289 [wp_woocommerce_shipping_zone_locations] => 35 [wp_woocommerce_shipping_zone_methods] => 33 [wp_woocommerce_shipping_zones] => 9 [wp_woocommerce_tax_rate_locations] => 3312 [wp_woocommerce_tax_rates] => 3212 [wp_wpforms_entries] => 279 [wp_wpforms_entry_fields] => 836 [wp_wpforms_entry_meta] => 1 [wp_wpforms_payment_meta] => 0 [wp_wpforms_payments] => 0 [wp_wpforms_tasks_meta] => 35 [wp_yith_wcwl] => 168 [wp_yith_wcwl_lists] => 162 [wp_yoast_indexable] => 167 [wp_yoast_indexable_hierarchy] => 165 [wp_yoast_migrations] => 26 [wp_yoast_primary_term] => 52 [wp_yoast_prominent_words] => 1342 [wp_yoast_seo_links] => 452 [wp_yoast_seo_meta] => 12768 ) [2023-09-29 15:15:36 UTC] Dump of database complete! $status = 1 [2023-09-29 15:15:36 UTC] Memory usage – limit / current / peak memory usage: 3072M / 114239552 (108.95 MB) / 230779536 (220 MB) [2023-09-29 15:15:36 UTC] ——————————————————————————– [2023-09-29 15:15:36 UTC] Retrieving file list. [2023-09-29 15:15:47 UTC] Retrieving backup directory. [2023-09-29 15:15:47 UTC] Adding Database to file list. [2023-09-29 15:15:47 UTC] Database dump file added to file list: /home/u274560964/boldgrid_backup/u274560964_fcC7z.20230929-151535.sql / 77687040 (74.09 MB) [2023-09-29 15:15:47 UTC] Starting archiving of files. Chosen compressor: system_zip [2023-09-29 15:15:47 UTC] Memory usage – limit / current / peak memory usage: 3072M / 151644192 (144.62 MB) / 230779536 (220 MB) [2023-09-29 15:15:47 UTC] ——————————————————————————– [2023-09-29 15:15:47 UTC] Starting to analyze filelist… [2023-09-29 15:15:47 UTC] Memory usage – limit / current / peak memory usage: 3072M / 151687584 (144.66 MB) / 230779536 (220 MB) [2023-09-29 15:15:47 UTC] Backup process running: Yes (pgid = 368602) [2023-09-29 15:15:47 UTC] Finished analyzing filelist! [2023-09-29 15:15:47 UTC] Memory usage – limit / current / peak memory usage: 3072M / 156434528 (149.19 MB) / 230779536 (220 MB) [2023-09-29 15:15:47 UTC] Starting to create list of files to include in zip. [2023-09-29 15:15:47 UTC] Memory usage – limit / current / peak memory usage: 3072M / 156467400 (149.22 MB) / 230779536 (220 MB) [2023-09-29 15:15:47 UTC] Finished creating list of files to include in zip. 54791 files in zip. [2023-09-29 15:15:48 UTC] Memory usage – limit / current / peak memory usage: 3072M / 167800608 (160.03 MB) / 230779536 (220 MB) [2023-09-29 15:15:48 UTC] Starting to close the zip file. [2023-09-29 15:15:48 UTC] Memory usage – limit / current / peak memory usage: 3072M / 160241144 (152.82 MB) / 230779536 (220 MB) [2023-09-29 15:15:48 UTC] Chunk closed in 0.0060291290283203 seconds. 0% complete closing [2023-09-29 15:15:48 UTC] Memory usage – limit / current / peak memory usage: 3072M / 163469552 (155.90 MB) / 230779536 (220 MB) [2023-09-29 15:15:52 UTC] Backup process running: Yes (pgid = 368602) [2023-09-29 15:17:53 UTC] Backup process running: Yes (pgid = 368602) [2023-09-29 15:18:00 UTC] Chunk closed in 132.132833004 seconds. 1% complete closing [2023-09-29 15:18:00 UTC] Memory usage – limit / current / peak memory usage: 3072M / 165352320 (157.69 MB) / 230779536 (220 MB) [2023-09-29 15:19:03 UTC] Backup process running: No
Viewing 6 posts - 1 through 6 (of 6 total)
Viewing 6 posts - 1 through 6 (of 6 total)
