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  • #148261
    Ryan Schumacher
    Guest

    I had a fatal error on my old WP instance during a plugin upgrade. Luckily I had done a backup beforehand. I installed a new wordpress instance, added Total Upkeep and uploaded my previous backup. However when I hit restore on it the page just refreshes and nothing happens. I’m really at a loss as to what to do?

    #148601
    Brandon C
    Keymaster

    Hi Ryan, thanks a lot for reaching out!  Total Upkeep creates a restore log each time a restoration is initiated.

    To view restoration logs, follow these steps:

    1. Go to your WordPress Dashboard and navigate to Total Upkeep -> Tools -> Logs.
    2. Look for the log file related to the restoration process. The filename should look similar to archive-1601663963.log.
    3. Open the log file

    For more details, please visit:
    https://www.boldgrid.com/support/total-upkeep/restoring-wordpress-backup/

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