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  • #35432
    Ralph
    Guest

    Hi,

    Continuing this from my previous posts in the thread called “[Resolved] Total Upkeep Freezes, Says “This Backup Is Taking Longer Than Expected””

    Backups triggered by WP Cron are unreliable, but manual backups and Auto Update backups always complete okay.

    Since 11th March there have been 12 successful scheduled WP Cron backups, a failure rate of 7/19 = 37%.

    An unsuccessful backup results in:
    No email notification
    A smaller than expected backup zip file
    No “More info Show” link on the backup page

    I’m using System Zip (compression level 6)
    Pre-flight check looks good to me (the only highlight is “System crontab available? No”)

    And here’s the log from the latest failed run:

    [2021-03-28 16:53:24 UTC] PHP Version: 7.4.15
    [2021-03-28 16:53:24 UTC] WordPress Version: 5.7
    [2021-03-28 16:53:24 UTC] Total Upkeep version: 1.14.11
    [2021-03-28 16:53:24 UTC] Backup process initialized.
    [2021-03-28 16:53:25 UTC] --------------------------------------------------------------------------------
    [2021-03-28 16:53:25 UTC] Starting dump of database...
    [2021-03-28 16:53:25 UTC] Memory usage - limit / current / peak memory usage: 1073741824 / 63366136 (60.43 MB) / 64413120 (61 MB)
    [2021-03-28 16:53:26 UTC] Database info: Array
    (
        [wp_jettd9_actionscheduler_actions] => 160
        [wp_jettd9_actionscheduler_claims] => 0
        [wp_jettd9_actionscheduler_groups] => 5
        [wp_jettd9_actionscheduler_logs] => 469
        [wp_jettd9_cleantalk_ac_log] => 2709
        [wp_jettd9_cleantalk_sessions] => 100
        [wp_jettd9_cleantalk_sfw] => 9113
        [wp_jettd9_cleantalk_sfw_logs] => 2
        [wp_jettd9_cleantalk_spamscan_logs] => 0
        [wp_jettd9_cleantalk_ua_bl] => 42
        [wp_jettd9_commentmeta] => 0
        [wp_jettd9_comments] => 0
        [wp_jettd9_links] => 0
        [wp_jettd9_options] => 701
        [wp_jettd9_postmeta] => 2173
        [wp_jettd9_posts] => 172
        [wp_jettd9_rank_math_404_logs] => 0
        [wp_jettd9_rank_math_analytics_gsc] => 7257
        [wp_jettd9_rank_math_analytics_objects] => 26
        [wp_jettd9_rank_math_internal_links] => 69
        [wp_jettd9_rank_math_internal_meta] => 30
        [wp_jettd9_rank_math_redirections] => 0
        [wp_jettd9_rank_math_redirections_cache] => 0
        [wp_jettd9_rank_math_sc_analytics] => 2692
        [wp_jettd9_term_relationships] => 78
        [wp_jettd9_term_taxonomy] => 36
        [wp_jettd9_termmeta] => 30
        [wp_jettd9_terms] => 36
        [wp_jettd9_usermeta] => 61
        [wp_jettd9_users] => 1
        [wp_jettd9_wpforms_tasks_meta] => 80
        [wp_jettd9_wpmailsmtp_tasks_meta] => 27
        [wp_jettd9_yoast_indexable] => 247
        [wp_jettd9_yoast_indexable_hierarchy] => 0
        [wp_jettd9_yoast_migrations] => 18
        [wp_jettd9_yoast_primary_term] => 0
        [wp_jettd9_yoast_seo_links] => 112
        [wp_jettd9_yoast_seo_meta] => 110
    )
    
    [2021-03-28 16:53:28 UTC] Dump of database complete! $status = 1
    [2021-03-28 16:53:28 UTC] Memory usage - limit / current / peak memory usage: 1073741824 / 63437144 (60.50 MB) / 66303808 (63 MB)
    [2021-03-28 16:53:28 UTC] --------------------------------------------------------------------------------
    [2021-03-28 16:53:47 UTC] Database dump file added to file list: /home/ralph77/boldgrid_backup/soldonhold_com_au.20210328-165326.sql / 9464627 (9.03 MB)
    [2021-03-28 16:53:47 UTC] Starting archiving of files. Chosen compressor: php_zip
    [2021-03-28 16:53:47 UTC] Memory usage - limit / current / peak memory usage: 1073741824 / 72536872 (69.18 MB) / 73626824 (70 MB)
    [2021-03-28 16:53:47 UTC] --------------------------------------------------------------------------------
    [2021-03-28 16:53:47 UTC] Starting to analyze filelist...
    [2021-03-28 16:53:47 UTC] Memory usage - limit / current / peak memory usage: 1073741824 / 72526616 (69.17 MB) / 74079800 (71 MB)
    [2021-03-28 16:53:48 UTC] Finished analyzing filelist!
    [2021-03-28 16:53:48 UTC] Memory usage - limit / current / peak memory usage: 1073741824 / 73055216 (69.67 MB) / 74079800 (71 MB)
    [2021-03-28 16:55:16 UTC] Total files / size archived: 13515 / 237563300 (226.56 MB)
    [2021-03-28 16:55:16 UTC] Starting to close the zip file.
    [2021-03-28 16:55:16 UTC] Memory usage - limit / current / peak memory usage: 1073741824 / 73512872 (70.11 MB) / 75063640 (72 MB)
    #35475
    Joseph W
    Keymaster

    Hi Ralph, thank you for letting us know about this issue with automatic backups started with the WP Cron scheduler in Total Upkeep!

    I am currently having some difficulty replicating this particular failure in my own testing environments and I would like to see if we can troubleshoot this issue directly on your website to determine what the source of the problems with WP Cron backups is. Would it be possible for you to create a Premium Support ticket with us so we can work on getting access to your WordPress dashboard and investigate further?

    Thank you again for reporting this to us Ralph!

    #35487
    Ralph
    Guest

    Thanks Joseph W, done.

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