I’m sorry to hear you’re having issues. Did you notice this issue after updating your Crio theme or Post and Page Builder? I’m thinking another plugin clashing with your BoldGrid Post and Page Builder plugin and that could be the reason for this.
Are you getting an error message of any sort when attempting to access your saved block library? If so please share it with us here in the forum so we can have a look. You should also switch on wp-debugging to see if any errors reveal themselves.
As far as cropping images, I always suggest cropping your images using free image software like Pixlr before uploading to your WordPress site. WordPress is not the best software for Cropping images or changing proportions.
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