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  • #166195 Reply
    Dawid
    Guest

    Hey, some time ago we bought 1 site license for W3 total cache but still i can see that our version is free in WP (dashboard of the plugin). I bought it directly from the CMS so i believe for some time it was updated to PRO.
    Yesterday I was checking some performance settings and apparently we still have a free version.

    I have all necessary confirmations from billing system on my email.

    Best,
    Dawid

    #166421 Reply

    Hello Dawid,

    Thank you for reaching out, and I am happy to help!
    Remove the license key from W3 Total Cache Performance>General settings, Licensing sub-box, license field, and save all settings. Re-enter the license and save all settings.

    W3 Total Cache Pro should be active after these steps!

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Reply To: Reply #166421 in Bought the license but missing the key
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