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  • #170877 Reply
    Jeremy Doe
    Guest

    Hello, I cannot login to the account and I need to cancel my subscription as we no longer have the site.

    How can i do this?

    Jeremy

    Your subscription confirmation

    Thank you for subscribing!

    Your subscription started at Oct 16, 2025. It is now active and will be automatically renewed on Oct 16, 2026.

    Your credit card was billed $49.50.

    View your invoice online.

    Your plan:
    W3 Total Cache Pro License, Single Installation ($99.00)

    Next invoice date:
    Oct 16, 2026
    Date Description Amount
    Subtotal: $49.50
    Discount: -$49.50
    Paid: $49.50
    Total: $0.00

    #172287 Reply

    Hello James,

    Thank you for reaching out, and I am happy to help!
    As you know, we have received your email via the W3 Total Cache support channel and provided support there.
    Thank you!

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