[Adam Angyal]

Dear Customer Service

I am writing to you with the question that I subscribed to W3 Total cache Pro License on 2025-04-26. Unfortunately, the registration and use of the product further reduced the speed of our website.
My question is, will this subscription be automatically extended in 2026 or only when I pay for the next extension.
We paid for the service this year with a bank card. With the extension of the service, will the next year’s license fee be automatically deducted from the bank card or not.

Since I do not need the service at all, since it slowed down the speed of our current website, and due to the development of a new website, this service is no longer needed, so I will not request support in the future.

Billing address from which we will receive the invoice.
-redacted-

I look forward to your respectful response.
Best regards
-redacted-

[Marko Vasiljevic]

Hello Adam,

Thank you for reaching out to the W3 Total Cache support channel, and I am happy to help!

Your subscription is already canceled and no additional invoices will be issued for this subscription.

Thanks!

[Author]

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