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Posts
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Hi, I’m looking to cancel my W3 Total Cache Pro plan. I’m not able to access/view my pro plan on my BoldGrid Central dashboard hence why I’m requesting the cancelation through here. Thank you for your time and help.
Wilard P.
Hello Wilard,
Thank you for reaching out and I am happy to assist you with this.
We’ve received your email via the W3 Total Cache support channel and replied to it. Please continue the correspondence there so we can avoid duplicating the answers.
Thanks!Did you cancel my account? Both your responses through email and the forum state to check the other for your reply. So technically I’m just going in circles. I want to cancel my account so let’s try not make this so difficult. Plus this is a forum so why don’t you post your answer here so that others asking similar questions can find some Assitance without writing in. Isn’t that the whole purpose of a “forum”? Thank you so much for your time and help!!
Hello Wilard,
This is a public forum, and because of that, we would advise you not to share any private information.
In the email, I’ve sent to admin@yourwebsite.con – name Admin Patriot, I’ve asked you to confirm that you are the owner of the account by sharing the details of the subscription. In my reply to your request, I never asked you to check the forum.
Can you please confirm you received this email and can you please reply to it and share the information needed I’ll be more than happy to cancel your subscription?Thank you for your patience and understanding.
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