Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #63046
    Duane Epperly

    I need to cancel my W3TC subscription as I am moving hosting services and my new service doesn’t support W3TC. It looks like there is a new domain/company handling W3TC since I purchased, and I am no longer able to login to my account.

    Can you please cancel my W3TC subscription.

    Thank you,

    Marko Vasiljevic

    Hello Duane,

    Thank you for reaching out and I am happy to assist you with this.
    Can you please reach out directly via the W3 Total Cache plugin or the website contact form and provide information about your subscription so I can check this for you?
    Can you please also share the information on which new service you are transferring to and why W3TC is not supported?

Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Cannot login to account’ is closed to new replies.