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  • #45992
    William Dumas
    Guest

    I’m trying to upload images (as small as 4K files) and keep getting this message: “Post-processing of the image failed likely because the server is busy or does not have enough resources. Uploading a smaller image may help. Suggested maximum size is 2500 pixels.” I don’t see any reference to this issue in the support section of this site. Any ideas what’s going on? “sever is busy” doesn’t seem a likely source of the problem to me??

    #46048
    Joseph W
    Keymaster

    Sorry to hear you are getting that error message when attempting to upload your images William, our team will do everything we can to help!

    WordPress websites automatically create smaller versions of every image uploaded to them that can be displayed responsively on smaller devices like tablets and phones, and it seems that this might be the process that is failing on your website.

    The information that I was able locate about this problem from other WordPress users suggests that it could be related to the PHP version running on your web server. Try switching to a different version if your hosting platform provides that option, otherwise you might need to contact your host to have them change the version for you.

    Other users said that they were able to fix the problem by simply clearing their browser cache or attempting the upload with a different browser.

    You could also try using the Disable “BIG Image” Threshold plugin from the WordPress repository to bypass the large image check, maybe that will help too.

    Hopefully one of those solutions works for you William!

    #46099
    William Dumas
    Guest

    Problem solved. Clearing the cache seems to have done the trick. Thank you!!

Viewing 3 posts - 1 through 3 (of 3 total)
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