Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #27673

    Have saved a block I built, and want to reuse.

    When I try to use the Library, I get

    We experienced an issue retrieving your saved Blocks. We’re sorry for the inconvinence. Please try again later.

    What do I do to get a access to my Saved Block?!

    Jesse Owens

    Hi Brad-

    I’m sorry to hear about the issue preventing you from accessing your saved blocks. I can only think of a couple of things that might cause this issue.

    First, it’s possible that a security plugin or setting might be preventing access to admin-ajax. Temporarily disable any security plugins you might be using, and see if the issue still happens. If that’s the case, please let us know what you changed so we can investigate.

    It’s also possible that the issue might be related to other server settings. One way we can investigate is if you’re able to check your browser’s error console while you’re trying to access your saved blocks. Here’s a short video showing you how to access your error console:

    Once you’ve got your error console up, try adding your saved block again, and let us know if you find any errors there.

Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Can’t access saved block – We experienced an issue retrieving your saved Blocks.’ is closed to new replies.