Thanks a lot for reaching out with your BoldGrid Cloud WordPress questions! We looked into your account and I see one active cloud WordPress site associated with your email address and I was able to access this site – https://demo2.cloudwp.dev/trial-15x220x6/
Are you attempting to access the website directly from your BoldGrid Central “Cloud WordPress” dashboard or are you attempting directly from URL? If the latter, you may want to confirm that that the URL is correct.
If this is a brand new cloud instance, I’d encourage you to use the “Recreate” option to reset the parameters or delete the instance and start a fresh one.
I hope this helps. Please let us know if you need further assistance with this.