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  • #42308
    Jerome Mascari

    Can’t log in or set password. Not sure which email address I used to sign up. Also was I ever assigned an IP address?

    Jesse Owens

    Hi Jerome-

    Thanks for reaching out. While BoldGrid makes the software that you use to build your website, we don’t have any access to your website to be able to tell your password or email address used.

    We do have a detailed guide on 5 different ways you can reset your password, including several that you can use without knowing the email address.

    It looks like you’re using one of our Premium WordPress hosting partners, InMotion Hosting. Their support team can offer you assistance logging back into WordPress, and they can also tell you about your site’s IP address as well. Right now your site is resolving to . You can find InMotion’s support options here.

Viewing 2 posts - 1 through 2 (of 2 total)
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