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hi,
I transferred my BoldGrid site i built to WordPress with DreamHost hosting and when i restored the site in WP it logged me out and now i cant log back in. When i go on DreamHost and press log into WP it comes up with BoldGrid log in which nothing works.
how can i gain my log in details again?Hi Jessica-
Thanks for reaching out, and thanks for transferring your website to one of our Platinum WordPress Hosting partners, DreamHost.
If I understand correctly, you mean that you created your website on BoldGrid’s Cloud WordPress staging platform, and after you transferred it to DreamHost you’re not able to log in via DreamHost’s control panel. Cloud WordPress uses your account email and a random password, so when you transferred your site over, you brought that random password with you. Unfortunately, these passwords aren’t saved anywhere for security purposes.
There are a few ways you can get back into your site. In order to use the “log into WordPress” button in your DreamHost panel, you’ll need to have the special
dreamhost-panel-loginplugin re-activated on your website.You can also use one of these five methods of resetting your WordPress password. If you have any trouble, DreamHost Support can also assist you with resetting your password, or activating the
dreamhost-panel-loginplugin.
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