I am unable to login to my account – I get the message that no account with my email exists.
I last paid my subscription on 8th December 2021 (i have a copy of your invoice) so I should have access to my WordPress Cloud account until 8th Dec 2022.
I can’t access support because I can’t login! I have tried several browsers and emptied my cache.
I couldn’t find an account with the email address you provided in this question, but I did dig into invoices from that date and I was able to find another email address that should work. Since this is a public forum, I’ll obfuscate it, but hopefully you’ll recognize it:
If you have any more trouble, send an email to our premium support address (support @ boldgrid.com) and we’ll be able to give you more details.
Viewing 2 posts - 1 through 2 (of 2 total)
The topic ‘Can’t login to my Cloud WordPress’ is closed to new replies.