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  • #53975
    Vladislav
    Guest

    I install W3 Total Cache WebP Image Service, convert some images, but can’t see it on my site. I Clear all cache and try some different browsers. In web inspector I see only my originals images (thumbnail too). I check that wordpress support WebP.

    #53979
    Marko Vasiljevic
    Keymaster

    Hello Vladislav,

    Thank you for reaching out and I am happy to assist you with this.
    As I can see the original images are converted to webp by W3 Total Cache and you can check this below:

    https://queridosglitters.ru/wp-content/uploads/2022/05/aloe-vera.jpg
    https://queridosglitters.ru/wp-content/uploads/2022/05/aloe-vera.webp

    When the original image has been converted to WebP, but other image sizes are missing WebP versions, you may need to double-check that your WordPress environment supports the WebP format.

    While the original image is converted via our API service, the different sizes (e.g. Large, Medium, Thumbnail) are created by your own server. For this, you must have WordPress 5.8 and the appropriate libGD or ImageMagick package available on your server.

    To check if your WordPress environment supports WebP, navigate to Site Health > Info > Media Handling and double-check that WebP is listed in the supported file formats for the library shown in the Active editor. If you find these are missing the WebP extension, consult your system administrator to set up the correct packages.

    Also, make sure if you are using the nginx proxy that the Proxy is not responsible for handling the static assets.

    Thanks!

    #53981
    Vladislav
    Guest

    How can I check, that webP is really used?
    I tried see MIME-type of image, but see only source format.

    #53985
    Vladislav
    Guest

    How I can see, that webp really used? I tried see MIMI-type of images, but saw only source format.

    #54022
    Marko Vasiljevic
    Keymaster

    Hello Vladislav,

    W3 Total Cache uses the rewrite condition to serve the webp images. So you should see image/webp type once inspecting the source, which is not the case in your case and mostly because the images are mostly thumbnails, which suggests that the Imagic does not support the webp format and for this you should check with your hosting provider.
    Thanks!

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