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  • #46094
    Jim Carpenter

    I’m using Word Press through Inmotion hosting. Boldgrid won’t allow me to make changes to my top-level menu. I can make changes, but whenever I move off the screen, I get a message that I’ll lose them. Alas, there is no button or link to save the changes. Here’s a screenshot: Screen shot of Bold Grid menu settings page

    Also the “Add Items” button isn’t working. It responds to a click, but doesn’t do anything.

    I’m running all this on a Mac (Monterey 12.0.1) with Safari 15.1.

    Working around the problem, I can use the Post and Page builder to get items on the menu, but can’t reorder them.

    Any help much appreciated.


    Joseph W

    Hi Jim,

    Sorry to hear about the problems updating the menu on your website, I know how frustrating it can be when something does not work as expected.

    I think I know where the issue is coming from and hopefully this solution works! The menu editing controls are also related to the active theme used on your website, in this case GridOne which is one of our Classic WordPress themes. The version of GridOne that is currently installed appears to be out of date and updating the theme should get your menu controls working again.

    If you ever decide you want a more robust theme with additional customization options then you might want to check out our newest WordPress theme Crio. It offers all of the features of GridOne and includes additional options like customizing your header and footer layouts.

    Hopefully updating the theme fixes the problem you are seeing with your menu management and please let us know if there is anything else that we can do to help!

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