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  • #53339
    Karen Lewis

    Hi, I keep getting errors using the Crio theme. Super slow to open pages when trying to edit. Then tools do not function properly. For example simply trying to slide over columns to create an additional column. Then issues with my menu not showing up, when I know it is there because I made it yesterday and it was just there before I tried to update page. I talked to dreamhost and they say they see a lot of errors having to do with the theme in my error log. Not sure what to do here to get this to work.

    Brandon C

    Hi Karen,

    Thanks so much for reaching out! I’m sorry to hear you’re having trouble with your Crio Pro WordPress theme but lets see if we can help you out!

    We ran your site through GTmetrix page speed insights and it’s not showing any major issues in your theme. In fact, the site seems to be performing above average, which leads me to think it may be your personal browser or ISP causing the slow down. You should try clearing your cache and opening the site in a private or incognito browser to see it it helps.

    Now for your issue with adding a new column in BoldGrid Post and Page Builder, instead of dragging the new column block and placing beside the old one, when working with columns in Post and Page Builder the easiest way to clone them would be to hover over the column itself, choose the “Edit” toggle, and click “Clone“. This will perfectly position a new column beside the current one. You can repeat this process to add more columns.

    Could you please copy/paste your error log here in the forum if you have it available so that we can take a look? We can give our best suggestions on how to resolve any errors you’ve found in your theme.

    I hope this helps! Please let us know if you have any other questions for us.

Viewing 2 posts - 1 through 2 (of 2 total)
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