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  • #32226
    Ronald Hines
    Guest

    I was hoping someone viewing this forum might help me out. Inmotion IT couldn’t figure out the problem on my site and suggested I write to the forum. I ran the Official AMP Plugin and BoldGrid and was quite happy with the way it performed. But for many months, when I went to my dashboard I saw under Site Health screen that persistent object catching was not enabled and that I should enable it on my site for performance and security. So I installed the Redis Object Cache plugin. As soon as I activated that plugin, I got an AMP warning that some limit had been exceeded and all images disappeared from my 450+ webpages. The warning gave me the option to view the page without AMP. When I clicked that option, the images all became visible. I contacted the authors of the Redis Object Cache and they told me that it was an AMP problem – not a problem with their plugin. I removed their plugin but the problem persisted. I then disabled the Official AMP plugin and installed the AMP for WP–Accelerated Mobile Pages plugin. Using that plugin, all my images are again visible. However in the edit format, that plugin displays all my pages in a default font, not my theme font.
    I would very much like to have the Official AMP plugin back. None of the IT support folks at my hosting company could figure this problem out.

    When I reinstall the Official AMP plugin, I see a message:
    “Programmable Search Engine requires JavaScript. JavaScript is either disabled or not supported by your browser. To use Programmable Search Engine, enable JavaScript by changing your browser options and reloading this page.” I use Google Chrome. I restored its default settings. That did not help.

    IT support at Inmotion suggested that I express the problem this way:
    My AMP Plugin version is 2.0.8. My WordPress Core version – 5.6, The issue is : Images are not displaying when AMP plugin is activated. When using an alternate plugin (Accelerated Mobile Pages), the images in my dashboard preview (while logged into WordPress) display accurately. When using the AMP plugin, the images do not display on the site in the preview or the live site (even after cache clear). Are there any adjustments, php modules, or settings that need to be set up in order for this plugin to function properly on WordPress 5.6?
    I will send you screen shots if you ask me.

    #32251
    Joseph W
    Keymaster

    Hi Ronald!

    I saw your post in the AMP Support Forums and it sounds like their team thinks the problem with the disappearing images is related to the Lazy Loading settings on your website, have you had any luck with that? Lazy Loading for images is usually controlled with caching plugins and hopefully Redis Object Cache has a setting that allows you to disable that feature in the plugin.

    Unfortunately the level of support we can provide for the AMP plugin is limited since it is not one developed by our team, but hopefully AMP Support will be able to help you get images working properly on your website. Please let us know if there is anything that we can do to help!

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