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  • #37738

    I can’t find out how to get pro version. Also when I look in Boldgrid purchases, says there are no purchases. When I look in connect keys I see this key – Premium Connect Key, there’s only one key, and I’m guessing that doesn’t have anything to do with Crio Super theme?

    Jesse Owens

    Hi Tim-

    Thanks for reaching out and thanks for your interest in Crio Pro.

    If you have a Premium Key, but there are no purchases in your account, it’s likely that you received your premium key bundled with your hosting account at one of our Platinum WordPress Hosting partners.

    If you use InMotion Hosting, DreamHost, or Web Hosting Hub, then Crio Pro is included with your hosting account. However, Crio Pro was only recently added to the package, so if you’ve had your account for more than a few months, we may need to manually add Crio Pro to your license.

    Since this is a public forum, we can’t make any changes to your billing or licensing here, but if you reach out to our Premium Support Team in your BoldGrid Central Account we’ll be happy to get you sorted out.

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