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  • #38176

    This is crazy! I’m trying to reset the password for my acct and it leads me to a website that doesn’t allow to even type in a new password. Now I have to wait for help? I tried three different search engines.

    Jesse Owens

    Hello Abbie-

    Thanks for reaching out, I’m sorry to hear about the frustration resetting your password.

    When you fill out the “Forgot Password” form on your site, you should receive the email with the password reset link pretty quickly. Double-check you spam folder, because they do often land there.

    If you didn’t receive the email, check out this guide with 5 different ways to reset your password.

    Since you use one of our Platinum WordPress Hosting partners, InMotion Hosting, their support team can also help you reset your password quickly and easily.

Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Do I have to wait for an email to reset password’ is closed to new replies.