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  • #95654
    Alan hagerman
    Guest

    Inmotion Hosting with default php.ini they provide apparently doesn’t configure something boldgrid requires. Maybe either have them change their default config or change boldgrid check for the pcntl_async_signals function does not exist preflight and disable whatever you are trying to do with it.

    spamming the cannot add message in the backup log doesn’t add customer value

    Example:

    [2023-06-30 10:05:42 UTC] Backup process running: Yes (pgid = 395)
    [2023-06-30 10:05:47 UTC] Cannot add signal handlers, pcntl_async_signals function does not exist.
    [2023-06-30 10:05:47 UTC] Backup process running: Yes (pgid = 395)
    [2023-06-30 10:05:52 UTC] Cannot add signal handlers, pcntl_async_signals function does not exist.
    [2023-06-30 10:05:52 UTC] Backup process running: Yes (pgid = 395)

    #95687
    Brandon C
    Keymaster

    Hi Alan,

    Thanks for reaching out and we appreciate your suggestion to improve our Total Upkeep backup logs. I think one thing to note here is the time stamp. If you notice the backup process is restarting and likely timing out and that seems to be why you’re seeing the repetitive messages.

    These errors look like they are issues with file permissions on your server. Here are a couple of questions for you so we can help you get this resolved.

    1. Is this a network site of a WordPress Multisite install?
    2. Did a site crash cause you to need to restore this backup? If so, your site’s issues might also be caused by the permissions issues.
    3. Does your hosting provider offer a tool to fix file permissions for WordPress? Often times, you host will be able to resolve permissions errors like this if you’re able to reach out to their support team.

    Thanks Alan, please let us know if you have any further questions or suggestions for us!

Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Enhancement for spammy Total Upkeep log message’ is closed to new replies.