Tagged: Backup Failure
September 29, 2021 at 2:53 pm #43189AndreasGuest
I have a problem: while installing a backup i get the Error 524 timeout (cloudflare).
Do you know a way to prevent that? I am using inmotionhosting.com (shared hosting, power plan).
My 2. question is: do you know if Total upkeep is so efficient when creating backups that only changes to previously saved backups get saved?
I have a blog where each week we publish 100-300 new articles and already have 5000 articles. If each time I create a new backup the tool would need to save the existing blog articles that haven’t been changed since the last backup, creating the backup would always take forever…
Do you know what I mean?
AndrewSeptember 29, 2021 at 4:21 pm #43218Brandon CKeymaster
The 524 Error is produced by Cloudflare and it can be quite troublesome. A 524 error indicates that Cloudflare made a successful TCP connection to the origin web server, but the origin did not reply with an HTTP response before the connection timed out. There a few different ways to correct this error. Here’s a guide directly from Cloudflare support on how to diagnose and troubleshoot the 524 error.
Are you restoring a backup, creating a backup, or transferring a backup? Total Upkeep is meant to make self-contained backups for disaster recovery or even migration, (by default) the plugin backs up the entire site.
The type of backup that you are speaking of is normally referred to as an incremental or partial backup. Incremental backups are being road-mapped for release in a future version of Total Upkeep, but they are unavailable at the moment.
From what you described it sounds like your backup file could be too large to transfer in the maximum time for the Cloudflare connection. A common cause of this is simply having a lot of media uploads. You may consider excluding your wp-content/uploads directory from your regular backups, and back up your uploads folder manually less frequently (maybe twice a month).
Judging from the size of your website and how quickly it is growing you may want to look into enterprise backup solutions from your hosting provider.
It’s also possible that we can help you identify some methods to keeps your backup size down from the information in your logs. In the lasted version of Total Upkeep, large files are logged for troubleshooting. Enable file-list analysis will allow you to see what parts of the backup are taking up the most space
Once you identify larger files simply navigate to Total Upkeep > Tools > Logs and look for the file starting with archive- that corresponds to your most recent backup. Copy and paste that here, and we’ll be able to see if the plugin has detected any large files you might be able to exclude from your backups or even delete if you don’t need them.September 30, 2021 at 10:46 am #43232AndreasGuest
thank you for your reply!
I was trying to restore a backup.
In my case incremental backups seem to be better suited.
I will try a different Tool for this.
Again thanks for your fast and in depth information.
AndreasSeptember 30, 2021 at 10:47 am #43250Brandon CKeymasterHi Andreas! I’m happy I was able to help you determine a solution. Please reach back out if you need any additional assistance.
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