Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #84485
    Ashley Miller

    the Crio Premium plugin is causing the
    critical error on the my website. We found from the link below that the Crio
    Premium plugin support has a fix for their plugin, however the fix itself
    was not posted on the discussion:

    My Boldgrid key is listed below-

    Brandon C

    Hi Ashley,

    Thanks for reaching out with your Crio Pro WordPress theme!

    I removed your BoldGrid key because this is a public facing forum and we wouldn’t want that information exposed.

    We inspected your site and it looks like it’s back up and running so that means you’ve either resolved this issue or deactivated the Crio Premium plugin that was causing the issue.

    If you’re still experiencing this issue with Crio Premium can you tell us when the error first occurred? Was it on the initial activation of the plugin or after an update to Crio Premium or your WordPress core?

    You could try enabling wp_debug on your site to see if it reveals an error message. If so copy/paste that message into thread so that we can have a look.

    We look forward to assisting you further with this if need be!

    • This reply was modified 8 months, 1 week ago by Brandon C.
Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Error with Crio Premium WordPress Theme’ is closed to new replies.