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I went in and updated .htaccess file to reflect larger upload limit and now I get the following message
THE LOCATION YOU REQUESTED IS EXPERIENCING ISSUES.
The Cloud WordPress you’re requesting is experiencing issues. There may have been a misconfiguration in the website. You can login to BoldGrid Central to create or manage any Cloud WordPress accounts.Is this installation totally screwed or can it be recovered?
Hi Dennis,
Thank you for reaching out. I’m sorry to hear you’re having trouble with your Cloud WordPress installation. Have you tried restoring the original settings of the .htaccess file to see if it restores the Cloud instance? You can also try opening the URL in a different browser type of Incognito window to see if its an issue with browser caching.
If you can link us to your Cloud WordPress URL so we can pull it up and inspect it using our browser tools? We’ll be able to determine if it’s caching or some other issue.
Thank you
I deleted the cloud site already. I have noticed that uploading the Swiss Knife plugin doesn’t work either. That’s what led me to updating upload limit. I was thinking maybe the plugin was to large to upload but I have tried uploading in a separate cloud instance and I get the same result. Not sure if it is a plugin issue or Boldgrid issue but I have already sent an email to dplugins as well.
Thanks Dennis,
I understand that you’ve already removed the Cloud WordPress instance and that’s totally fine. If you run into the problem again:
Check
.htaccessSyntax: The first step is to ensure that the changes made to the.htaccessfile are correctly formatted and do not contain syntax errors. Incorrect syntax can lead to server configuration issues, resulting in the error message you’re seeing. If you remember the changes you made, you might want to revert them temporarily to see if that resolves the issue.PHP Configuration: If you were trying to increase the upload limit, it might be more effective to adjust PHP configuration settings such as
upload_max_filesizeandpost_max_sizein thephp.inifile instead of.htaccess, depending on your hosting environment. Some hosts allow these changes through the control panel.Backup and Recovery: If you have a recent backup of your site (ideally before the changes were made), you could consider restoring it. If not please try using BoldGrid’s Total Upkeep plugin can help manage backups and restorations. You can use Total Upkeep to create an archive of the website so in the case this issue arises again you’ll have a backup to restore to it’s current configuration.
It may accept a
.user.inifile for PHP settings. you can refer to these docs to learn more about setting up the .user.ini file.
https://docs.cpanel.net/knowledge-base/web-services/how-to-customize-php-directives/
https://www.php.net/manual/en/configuration.file.per-user.phpI really hope this helps. Please let us know if you have any questions.
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