Viewing 4 posts - 1 through 4 (of 4 total)
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  • #90194
    M.Wylde
    Guest

    Hello,

    We’ve been using the premium version of ‘BoldGrid Inspirations’ plugin successfully for quite some time now. However, we just migrated our site to a new host and we can’t even activate the plugin. I’ve already tried the usual methods of deactivating ALL of our other plugins and resorting to a default wordpress theme, and that does not help, so I have eliminated the possibility of a plugin conflict. Like I mentioned, this was working a day ago on the old host, and can’t be activated on the new host.

    I have deleted the entire plugin folder and re-installed from scratch and that doesn’t help either. See below for the exact error message we get, please help.

    Thanks,
    MikeW

    —————————
    Plugin could not be activated because it triggered a fatal error.

    Warning: ftp_nlist() expects parameter 1 to be resource, null given in /home/httpd/html/barefootbrothersdrive.com/public_html/wp-admin/includes/class-wp-filesystem-ftpext.php on line 427

    Warning: ftp_pwd() expects parameter 1 to be resource, null given in /home/httpd/html/barefootbrothersdrive.com/public_html/wp-admin/includes/class-wp-filesystem-ftpext.php on line 230

    Warning: ftp_pwd() expects parameter 1 to be resource, null given in /home/httpd/html/barefootbrothersdrive.com/public_html/wp-admin/includes/class-wp-filesystem-ftpext.php on line 230

    Fatal error: Uncaught Error: Class ‘Boldgrid\Library\Library\License’ not found in /home/httpd/html/barefootbrothersdrive.com/public_html/wp-content/plugins/boldgrid-inspirations/vendor/boldgrid/boldgrid-inspirations-premium/src/Premium/Attribution.php:91 Stack trace: #0 /home/httpd/html/barefootbrothersdrive.com/public_html/wp-content/plugins/boldgrid-inspirations/vendor/boldgrid/boldgrid-inspirations-premium/src/Premium/Attribution.php(45): Boldgrid\Inspirations\Premium\Attribution->setLicensed() #1 /home/httpd/html/barefootbrothersdrive.com/public_html/wp-content/plugins/boldgrid-inspirations/boldgrid-inspirations.php(69): Boldgrid\Inspirations\Premium\Attribution->__construct() #2 /home/httpd/html/barefootbrothersdrive.com/public_html/wp-admin/includes/plugin.php(2314): include_once(‘/home/httpd/htm…’) #3 /home/httpd/html/barefootbrothersdrive.com/public_html/wp-admin/plugins.php(192): plugin_sandbox_scrape(‘boldgrid-inspir…’) #4 {main} thrown in /home/httpd/html/barefootbrothersdrive.com/public_html/wp-content/plugins/boldgrid-inspirations/vendor/boldgrid/boldgrid-inspirations-premium/src/Premium/Attribution.php on line 91

    #90278
    Brandon C
    Keymaster

    Hi Mike,

    Thanks a lot for reaching out although I’m sorry to hear you’re having issues with your BoldGrid Inspirations plugin after migrating to your new web host?

    To begin troubleshooting can you tell us exactly how you performed your website migration?

    Taking a look at the error message it appears you might be using an FTP file system which is abnormal. I don’t have a lot of experience with these but I know it deals with files that are managed with FTP instead of being written and managed in PHP. Gets this error using any non direct file system.

    You should check with host and ask them what they’re using as far as file system, as well as how that was set up and if you can switch it to the direct file system.

    The file system API is a way to read and write local files. Normally you’d just use php but for some reason if the host is not compatible they will use FTP or something similar.

    I hope this helps. We definitely look forward to assisting you further with this if need be!

    • This reply was modified 10 months, 2 weeks ago by Brandon C.
    #90291
    M.Wylde
    Guest

    Brandon,

    Thanks for your quick response. I was able to fix the issue with the help of the new hosting company. The site was migrated from a host that was previously using FTP file system. I had updated it to use direct method: define(‘FS_METHOD’,’direct’); after migration was done by the hosting company because I was tired of entering in the credentials each time. However, that wasn’t the main issue – the issue was Apache had ownership of some of the files/folders when the site was initially migrated. I had the hosting company bulk change ownership to wordpress/user and that fixed it instantly. Hope this helps anyone else who may experience the same thing.

    MikeW

    #90310
    Brandon C
    Keymaster

    That’s awesome Mike!

    I’m very happy to hear that you were able to get this resolved. We figured it was likely tied to this issue.

    Please don’t hesitate to reach back out to us if you have any other questions for us!

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Failed BoldGrid Inspirations activation after site migration’ is closed to new replies.